Front Desk Receptionist

Job Overview Are you a people person who loves a vibrant, creative environment? Songbird Music School is seeking a friendly, organized, and dependable Front Desk Receptionist to be the welcoming face of our school. As our operational hub, you'll balance warm customer service with real-time scheduling, family communication, and daily administrative tasks. If you are tech-savvy, thrive in a fast-paced environment with moving parts, and love interacting with parents, students, and music teachers, we want to hear from you! Why You'll Love Working Here Join a positive, upbeat community in a beautiful, modern, and bright, inviting environment. We are looking for an independent professional who takes pride in a polished presence and can confidently run the front desk operations. In exchange for your reliability, we offer an unmatched work-life balance, including a consistent Monday through Friday afternoon shift (3:00 PM - 7:00 PM / Fridays off this summer) , a great employee discount, and nine weeks off per year when the school closes for seasonal breaks. What You'll Do Greet students, families, and visitors with a warm, professional welcome, serving as the primary point of contact for the school. Monitor, manage, and adjust daily lesson schedules in real-time, including student check-ins, teacher room coordination, and last-minute changes. Maintain a calm, organized, and orderly lobby environment during high-traffic after-school hours. Communicate effectively via phone and email to handle new client inquiries, provide details about lessons, and manage enrollment. Manage client billing, process payments accurately, and handle account inquiries confidentially. Perform light daily cleaning and facility upkeep to keep the school environment tidy and welcoming. Assist the school owner with administrative duties and maintain professionalism and discretion at all times. What We Need Warm, friendly personality and highly comfortable interacting with students, parents, and teachers throughout the day. Strong multitasking skills with the ability to stay calm, organized, and detail-oriented when managing several moving parts at once. Tech-savvy and efficient with computers, email, and picking up new scheduling/billing software quickly. Comfortable troubleshooting and making independent, common-sense decisions on the fly. Punctual, reliable, and proactive in identifying what tasks need to be done.

Pay:

$16.00 per hour

Benefits:

Employee discount

Work Location:

In person