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New Front Desk Coordinator Chandler, AZ Apply About Us:

Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient treatment.

Title:

Front Desk Coordinator Status:

Full-time;

Hourly, Non-exempt Compensation:

$19.00

• $22.

00 per hour; depending on experience (specialty, clinic volume, front office preferred) Essential job functions/duties Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Greet and check in patients in a courteous, friendly and professional manner. Verify patient information (insurance, address, telephone number), and make necessary changes in the practice management system. Provide new patient and annual update forms to patients and review forms for completeness and accuracy of information. Scan completed forms (in addition to insurance card if applicable) into practice management system under documents>patient documents, utilizing correct naming format.

• MUST BE WITHIN 24 HOURS OF SEEING PATIENT
• Verify patient identity by requesting government issued photo I.

D. and scan into practice management system under documents>patient documents. Determine correct amount of co-payment and collects it before services are rendered. Collect on all bad debt and outstanding balances on accounts. Answer questions regarding patient accounts, services provided by the clinic and all other pertinent questions. Assist with chart preparation (flowsheet, medical record printing and retrieval). Check patient out, schedule follow-up appointments and scan completed flowsheet. Assure compliance with all HIPAA requirements. Maintain patient confidence and protect clinic operations by keeping information confidential and following release of information protocol. Assist call center with any incoming calls in a timely and professional manner and route to appropriate personnel when applicable.

Additional Responsibilities:

Performs all other related duties as assigned or requested by the Practice Administrator. Accountability

• Role Model, mission, vision and shared values.

Customer Focus:

Has a clear understanding of internal customer's needs, preferences, timelines, and decision-making criteria. Teamwork

• If someone needs help, help them. Initiative
• Be innovative, apply fresh ideas and continuously improve how you do your work. Confidentiality
• Maintains strict confidentiality and respect the privacy of others. Ethical
• Demonstrate consideration and appreciation for co-workers and customer. Respect
• Demonstrate
• consideration and appreciation for co-workers and customer.

Knowledge/Skills/Abilities Required Excellent computer skills Ability to type at least 40 WPM. Knowledge of filing and charting procedures Ability to use calculator and office equipment.

Education/Training Required:

Degree/Certification in Medical Assisting preferred One (1) year of e-Clinical Works (eCW) or EHR system experience preferred Minimum 2 years of Front office experience required Bilingual Spanish / English (written and spoken) preferred

Benefits & Perks:

Health, Dental, Vision (with HSA plans and employer contribution) 2 weeks PTO 5 days Sick Time 7 Company holidays + 2 Half-days 401K with company match Short & Long Term Disability Educational Assistance Shared company vehicles for required travel

Travel Requirements:

Some inter-office travel may be required with the use of a company vehicle or mileage reimbursement. EEO statement It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. Notice to

Staffing Agencies:

It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent or forceful inquires may also be blocked across our network at the domain level as spam. Thank you for your understanding. Create a Job Alert Interested in building your career at Arizona Liver Health? Get future opportunities sent straight to your email. Create alert Apply for this job

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.. If you were referred, please list the name of the employee you were referred by. (If not applicable please skip, or mark as N/A) Are you currently related to or personally associated in any matter with an existing employee of

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Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Arizona Liver Health's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. Gender Select... Are you Hispanic/Latino? Select... Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Select... Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.