Responsibilities:

Greet Visitors:

Welcome and greet visitors in a friendly and professional manner. Direct visitors to the appropriate person or department. Maintain a clean and organized reception area.

Answer and Route Calls:

Answer incoming phone calls promptly and professionally. Route calls to the appropriate individuals or departments. Take messages and convey them accurately.

Appointment Scheduling:

Schedule appointments and meetings for employees and clients. Coordinate meeting room bookings.

Administrative Support:

Assist with various administrative tasks such as data entry and photocopying. Manage and distribute incoming and outgoing mail. Maintain office supplies and reorder when necessary.

Customer Service:

Provide excellent customer service to all visitors and callers. Address inquiries and direct them to the appropriate resources.

Security:

Monitor and control access to the premises by issuing visitor badges and verifying identification when necessary. Notify appropriate personnel of security or safety issues.