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Now viewing: Front Desk Receptionist for a Nail Salon
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AZ Divine Nails
Front Desk Receptionist for a Nail Salon
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Job Description
Job Summary As a Front Desk Receptionist for a Nail Salon, you'll create a welcoming first impression while keeping daily operations organized and moving. You'll greet visitors, manage calls and appointments, assign clients to nail technicians, and perform quality review while checking out the clients. You will also manage inventory and capture pictures and video clips of nail art and designs to promote on social media. Previous Nail Salon and Cashier experience preferred. Bilingual in Vietnamese is a plus. Responsibilities Welcome visitors, identify their needs, and direct them to the appropriate technicians for service. Answer calls ; provide clear, courteous phone communication and follow strong phone etiquette. Respond to client questions, provide customer service and customer support, and maintain organized records. Turn new-client inquiries into bookings. Encourage clients to book their next visit before leaving the salon. Keep track of clients' preferred technicians. Qualifications Strong communication, organizational, and time management skills, with a professional, service-focused approach. Computer literacy and technical proficiency with Point of Sales (PoS) systems, productivity software, and common office tools. Experience in a front desk, office, clerical, administrative, or personal assistant role is helpful; relevant office experience is preferred. Bilingual ability is a plus.