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Cactus Children's Clinic, P.C.

Front Office Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$35,634 / year median in Arizona

+8% projected growth

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Job Description

Front Office Receptionist Cactus Children's Clinic, P.C. Glendale, AZ Job Details Full-time $18.75 - $19.75 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off 401(k) matching Life insurance Retirement plan Qualifications Electronic health records (EHR) management Phone communication HIPAA Medical coding experience in physician offices Medical coding experience in outpatient clinics Medical administrative support Organizational skills Telephone systems Multi-line phone systems Health information management Medical terminology Medical receptionist Office phone management Full Job Description Job Overview We are seeking a professional and personable Front Office Receptionist who loves to work with children to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, attention to detail, ability to manage multiple tasks efficiently in a fast-paced environment. Duties Greet visitors and clients warmly, ensuring a professional and friendly first impression. Manage multi-line phone systems efficiently, directing calls accurately and courteously. Collect copay, deductibles and balances. Schedule large volume of appointments. Handle customer inquiries and provide exceptional customer support. Maintain a clean and organized front desk area to create a welcoming environment. Collaborate with team members to enhance overall office efficiency. Review patient intake forms and update system as needed. Ensure compliance with HIPAA regulations regarding patient privacy and health information management. Requirements Proven receptionist experience in a primary/specialist healthcare environment for a minimum of 1 year. Experience with multi-line phone systems and phone etiquette to ensure clear and courteous communication. Bilingual abilities are highly desirable to serve diverse client needs effectively. Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment. Strong knowledge of EMR/EHR systems such as Phreesia or Office Practicum or similar platforms. Familiarity with medical terminology, ICD-10/CPT coding, insurance verification process. Ability to prioritize tasks effectively while maintaining attention to detail and accuracy. This position offers an engaging opportunity for a dedicated individual eager to contribute to a well-organized office environment while developing their administrative expertise in a dynamic setting.
Pay:
$18.75 - $19.75 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Retirement plan
Experience:
Medical receptionist: 1 year (Required)
Language:
Spanish (Preferred) Ability to
Commute:
Glendale, AZ 85308 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance