PT RECEPTIONIST

PT RECEPTIONIST AZ

Camelback Business LLC Phoenix, AZ Job Details Part-time $17 an hour 6 hours ago Qualifications CPR Certification Computer literacy First aid High school diploma or GED First Aid Certification Food Handler Certification Full Job Description Job Title Receptionist - $17.00/hour Department Administration / Front Desk Reports To Office Supervisor Job Summary The Receptionist serves as the primary point of contact for residents, families, visitors, staff, and external partners at Everlasting Services. This position is responsible for maintaining a welcoming, calm, and supportive front-desk environment while performing requested administrative and clerical duties. The Receptionist ensures effective communication, protects resident confidentiality, supports safety and security protocols, and contributes to the facility's mission of providing respectful, person-centered care to individuals with traumatic brain injuries. Essential Duties and Responsibilities Front Desk & Communication Greet residents, families, visitors, and vendors in a courteous and professional manner Answer, screen, and direct incoming phone calls accurately and promptly Manage visitor sign-in/sign-out procedures in accordance with facility policies Provide general information about the facility while maintaining resident confidentiality Communicate messages clearly and accurately to appropriate staff members Administrative Support Maintain front desk records, logs, and documentation Assist with filing, data entry, copying, and other clerical tasks Receive and distribute mail, packages, and deliveries Maintain organized reception and waiting areas Update daily activities board and make intercom announcements Resident & Family Support Interact respectfully and patiently with residents who may have cognitive, communication, or behavioral challenges Assist families and visitors with directions, questions, and facility navigation Notify clinical or support staff of resident needs or concerns observed at the front desk Safety, Security & Compliance Follow facility safety, emergency, and security procedures at all times Monitor facility access and report concerns to appropriate personnel Maintain compliance with HIPAA and all confidentiality requirements Professional Conduct Maintain a calm, supportive demeanor Demonstrate empathy, professionalism, and cultural sensitivity Collaborate effectively with interdisciplinary team members Qualifications Education & Experience High school diploma or equivalent required Previous receptionist, administrative, or customer service experience preferred Experience in healthcare, rehabilitation, assisted living, or social services strongly preferred Skills & Abilities Excellent verbal and written communication skills Strong interpersonal skills with the ability to interact compassionately with diverse populations Basic computer proficiency Ability to remain composed and professional in challenging situations Required Credentials Current two-part TB test within the past 12 months Current First Aid/CPR certification Current Arizona Level 1 fingerprint clearance card Current Food Handler certification Willing to obtain Memory Care certification within 30 days of hire Physical Requirements Ability to sit or stand for extended periods Ability to operate standard office equipment Occasional lifting of light office materials (up to 15 lbs) Work Environment Healthcare or residential living facility serving individuals with traumatic brain injuries May involve exposure to residents with cognitive, behavioral, or emotional challenges Schedule 2 days per week- Wednesday and Friday 4 PM - 8 PM, holidays included. Equal Opportunity Statement The facility is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.