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Office Coordinator/Receptionist Mutual Insurance Company of Arizona Phoenix, AZ Job Details Full-time $23 - $25 an hour 7 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Professional development assistance Life insurance Referral program Retirement plan Qualifications Teamwork Phone communication Copy machines Administrative experience High school diploma or GED Internal employee customer service Attention to detail Desktop applications Organizational skills Productivity software Full Job Description Are you the person who always knows where everything is, what needs to get done, and who to call when something goes sideways? We're looking for an Office Coordinator/Receptionist who thrives on staying organized, helping others, and keeping an office running smoothly. This role is ideal for someone who enjoys variety in their day, takes pride in creating a professional and welcoming environment, and likes being involved in many different aspects of a business. At MICA, you'll be more than the person who answers the phone. You'll be the first impression for visitors, a resource for employees, and an important part of the team that keeps our office operating efficiently. From coordinating mail and office operations to supporting company events, meetings, and administrative projects, you'll have the opportunity to contribute across the organization and develop a broad understanding of our business. For someone looking to build their career in a specialized industry, this role also provides unique exposure to the world of medical professional liability insurance and the operations that support it What You'll Do Create a Great First Impression Serve as the primary receptionist, answering and routing incoming calls professionally and courteously. Greet visitors, maintain visitor logs, and help ensure office security procedures are followed. Receive and distribute deliveries, packages, and hand-carried items. Direct inquiries to the appropriate departments and team members. Keep Office Operations Running Smoothly Manage incoming and outgoing mail, including sorting, distributing, applying postage, and coordinating shipping services. Open, date-stamp, scan, index, and route correspondence accurately and efficiently. Coordinate document and claim distribution to the appropriate departments. Maintain office, mailroom, and supply inventories and place orders as needed. Support document retention, filing, and records management activities. Support Employees and Company Operations Assist with planning and coordinating company meetings, events, and Employee Engagement Committee activities. Coordinate conference room setup, including tables, chairs, and meeting materials. Schedule meetings and appointments as requested. Prepare meeting packets, marketing materials, and other administrative documents. Provide photocopying, scanning, and general clerical support across the organization. Maintain Professionalism and Confidentiality Handle confidential and sensitive information with discretion. Follow company policies and cybersecurity best practices. Support a professional, organized, and welcoming workplace environment. What We're Looking For Required Qualifications High school diploma or equivalent. 2-3 years of receptionist, office coordinator, or administrative support experience in a professional office environment. Strong customer service, communication, and phone etiquette skills. Proficiency with Microsoft Office applications. Experience working with office equipment such as printers, copiers, and postage machines. Strong organizational skills and attention to detail. Ability to manage multiple priorities while maintaining a positive and professional demeanor. Proven ability to work collaboratively and provide exceptional internal and external customer service. Who Thrives in This Role The most successful candidates enjoy helping others, staying organized, and finding satisfaction in making things run smoothly. They're resourceful, dependable, and proactive. They enjoy variety, take initiative, and are energized by supporting many different people and projects rather than focusing on just one responsibility. They understand that the small details matter and take pride in creating a positive experience for coworkers, visitors, and business partners alike. Why Join MICA? At MICA, you'll have the opportunity to work with employees across every area of the organization, contribute to company events and initiatives, and play an important role in the day-to-day success of our workplace. This role offers exposure to a specialized industry, meaningful involvement across the business, and the chance to build valuable professional skills while working with a collaborative team. MICA is proud to be an equal opportunity employer.

Pay:

$23.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Application Question(s): This position works onsite at our Phoenix office five days per week. Are you able to meet this requirement? This position is scheduled Monday through Friday from 8:00am-5:00pm and is not eligible for remote work. Are you able to work this schedule? How many years of receptionist, front desk, office coordinator, or administrative support experience do you have? The pay range for this position is $23.00-$25.00 per hour. Does this align with your compensation expectations?

Work Location:

In person