Front Desk Receptionist

Prescott Complete Care 1947 Commerce Center Circle, Suite A Prescott, AZ 86301 Prescott Complete Care is a Physician Assistant owned family medicine practice for the real world. Founded in 2019 Prescott Complete Care prioritizes quality of life for our team members to reduce healthcare burnout and features a four-day work week (Monday, Tuesday, Thursday, and Friday) and a comfortable daily patient schedule.

Reporting to:

Office Manager Hours:

7:45AM

• 5:00PM Monday 7:45AM
• 7:00PM Tuesdays 7:45AM
• 5:00PM Thursday and Friday Prescott Complete Care would be nothing without its front office team. You have an important job
• the first and last impression for each and every patient comes down to you.

Every task, from a "hello" during scheduling to a "goodbye" at completion of a visit, is a chance to serve our patients in significant ways. Not only do you help our patients but your patient schedule determines the "flow" of the day for every other team member in the practice. You are the ever-helpful face of Prescott Complete Care and scheduler for its daily operations. This position requires a high level of Windows computer use and proficiency and involves the frequent use of tools such as Microsoft Teams, Google Business Suite, Adobe Acrobat (for file organization, compression, and encryption), web/cloud-based Electronic Medical Record system, Android-based mobile apps, and more.

Job Duties:

(May include, but are not limited to) Serving patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcoming patients and visitors in person or on the telephone, including answering or referring inquiries to medical staff. Optimizing patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeping patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Comforting patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Ensuring availability of treatment information by filing and retrieving patient records. Maintaining patient accounts by obtaining, recording, and updating personal and financial information. Obtaining revenue by recording and collecting patient charges. Protecting patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintaining operations by following policies and procedures, reporting needed changes to the office manager. Keeping the clinic clean and tidy, including one full clinic clean weekly on a rotational schedule with other employees. If you feel you would be a good fit for our team, we encourage you to apply!

Work Remotely No Job Type:

Full-time Pay:

$16.00

• $18.

00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person