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VW
Ventana Winds Assisted Living and Memory Care
Evening Front Desk Receptionist
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$35,634 / year median in Arizona
+8% projected growth
Job Description
Want to work with a growing community where you will be valued? At Ventana Winds Assisted Living and Memory care we are looking for compassionate and dependable people who are ready to make an important impact on the lives of the seniors at our communities. Join us today!
Schedule Available:
Full-time. Monday-Friday, 2pm-10pm. Occasional weekends.BROAD SCOPE OF POSITION
Responsible for receiving and properly fielding all communication at Ventana Winds Community including phone calls, mail, work orders, appointments, resident requests, messages, emergencies, etc. Responsible for interacting with residents, staff members, family members, visitors, vendors, and general public on a daily basis.ESSENTIAL JOB FUNCTIONS
- Greets all incoming visitors
- Answers phone, disburses mail
- Maintains maintenance work order book
- Takes and relays all messages to staff, residents, or family members
- Maintains residents and guest sign in/out sheet
- Communicates with residents and staff on all issues through phones, intercom, memos, etc.
- Maintains daily communication log book for continuity of shifts
- Assists Director in touring potential residents and visitors
- Maintains the emergency book for all residents going out 911
- Mail ancillaries to corporate office
- Assists Manager as needed
- Assists van driver with scheduling appointments and maintaining appointment book
NON ESSENTIAL JOB FUNCTIONS
- Guest meal reservations
- Make new resident files for when marketing does their paperwork/ ER contact in ER book
- Make new employee files, fax paperwork to corporate office
- Update phone list
EDUCATIONAL REQUIREMENTS
- High school diploma required
- One year college preferred
EXPERIENCE REQUIRED
- One or more year working with the general public in a front-desk receptionist environment
- Experience with long term or geriatric care preferred
- One or more year working in a secretarial position helpful
SPECIAL KNOWLEDGE SKILLS OR REQUIREMENTS
- Sensitivity to needs and limitations of seniors
- Strong interpersonal skills
- Desire to work with frail and elderly
- Must be able to read and write the English language
- Computer literate
- Must be able to work on a full or part time regular schedule
- Patience
- Must be able to remain calm during stressful situations
BENEFITS
- Employee appreciation events
- Holiday celebrations
- Earn a bonus with our Employee Referral Program
- Early payday on Thursday with ADP direct deposit
- Room to grow within the company
- 1.