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The Tox
Front of House/ Front desk receptionist
Career Insights for Receptionist
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Based on California data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,998 / year median in California
+4% projected growth
Job Description
Front of House/ Front desk receptionist The Tox - 1.7 Alamo, CA Job Details Part-time | Full-time From $18 an hour 18 hours ago Benefits Employee discount Qualifications Retail sales transactions Salon software Cash register Attention to detail Retail store experience Full Job Description FOH Job description Are you an experienced sales professional with a passion for customer service and wellness? The Tox is looking for dynamic, detail-oriented individuals to join our Front of House (FOH) team. Help us deliver exceptional client experiences while being part of an innovative, fast-growing brand. As an FOH team member, you'll play a vital role in creating a welcoming and seamless client journey while supporting the studio's operations.
Key Responsibilities:
- Educate clients on our wellness services, membership options, and treatment packages
- Drive service and retail sales by identifying client needs and recommending appropriate products and services
- Deliver exceptional customer service and maintain a welcoming, luxury-focused atmosphere
- Assist clients with bookings, rescheduling, and managing appointment changes
- Answer phone calls, respond to inquiries, and direct messages to the appropriate team members
- Maintain accurate and up-to-date client records and sales transactions
- Support daily front desk operations, including opening/closing procedures and POS transactions
- Ensure the reception and lounge areas are clean, organized, and aligned with brand standards
- Collaborate with team members to ensure seamless client experiences and service delivery
Qualifications:
- 2+ years of experience in sales, wellness, retail, or hospitality preferred
- Strong communication and interpersonal skills with a client-first mindset
- Comfortable meeting and exceeding sales goals in a client-focused environment
- Familiarity with booking software, POS systems, and handling customer inquiries
- Professional, polished appearance and demeanor in line with The Tox brand
- Ability to multitask and stay organized in a fast-paced environment Why Join The Tox Alamo?
- Competitive pay & commission on service packages and retail sales
- Wellness-focused, uplifting work environment
- Employee discounts on services and retail
- Opportunities for career growth within a rapidly expanding brand
- Flexible scheduling: day, weekends, holidays, full-time or part-time
- Be part of a supportive, empowering team environment