About the

Role:

We are looking for a dependable and professional Front Desk Receptionist to join our team at WoodSpring Suites Bakersfield Airport. You'll be the first point of contact for our guests and play a key role in ensuring a pleasant and comfortable stay.

Key Responsibilities:

Check-in and check-out guests using the hotel's computer system Manage new reservations, changes, and online booking portals Provide exceptional customer service and respond to guest inquiries Handle payments, issue receipts, and maintain accurate records Monitor guest satisfaction and address issues promptly Collaborate with team members to maintain smooth front desk operations

Additional Duties:

Assist with light housekeeping tasks such as folding and managing guest linen/laundry Help keep the front desk, lobby, and elevator areas clean and organized (e.g., mopping floors) Step in to support teammates as needed — a team-player mindset is essential

Required Skills and Qualifications:

Basic computer knowledge is required (reservation software training provided) Strong verbal and nonverbal communication skills Friendly, professional attitude with a passion for customer service Ability to identify guest needs and handle concerns with empathy Effective problem-solving skills in a fast-paced environment Willingness to work flexible shifts, including nights and weekends

Job Types:

Full-time, Part-time Pay:

From $17.00 per hour

Education:

High school or equivalent (Required)

Experience:

Front desk: 1 year (Required) Ability to

Commute:

Bakersfield, CA 93308 (Required) Ability to

Relocate:

Bakersfield, CA 93308: Relocate before starting work (Required)

Work Location:

In person