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SC
Securitas Canada
Front Desk Receptionist
Career Insights for Receptionist
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Based on California data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,998 / year median in California
+4% projected growth
Job Description
JOB SUMMARY
Performs a variety of responsible administrative functions that may include payroll, human resources, office management, scheduling, accounts payable and/or accounts receivable. May serve as a lead to office staff.Distinguishing Characteristics:
Primary job function is performing general administrative support of a responsible nature.ESSENTIAL FUNCTIONS
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.MINIMUM HIRING STANDARDS
- Must be at least 18 years of age.
- Must have a reliable means of communication (i.e., pager or phone).
- Must have a reliable means of transportation (public or private).
- Must have the legal right to work in the United States.
- Must have the ability to speak, read, and write English.
- Must have a High School Diploma or GED.
- Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.
Education/Experience:
High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Competencies (as demonstrated through experience, training, and/or testing):- Thorough understanding of standard office procedures and practices.
- Demonstrated knowledge of mathematical concepts including computation of rates, ratios, percentages, averages and reconciliation.
- Ability to interpret instructions furnished in written, oral, diagrammatic, or schedule form.
- Ability to use personal computers and office productivity software.
- Ability to write original correspondence.
- Excellent planning, organizing, and project coordination skills.
- Ability to communicate clearly and concisely.
- Ability to interact effectively at all levels and across diverse cultures.
- Ability to be an effective team member and handle projects responsibly.
- Courteous and professional telephone manner, with accuracy in taking messages.
- Strong customer and results orientation.
WORKING CONDITIONS
(Physical/Mental Demands): With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:- Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
- Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.
- Required ability to handle multiple tasks concurrently.
- Computer usage which may include prolonged periods of data entry.
- Handling and being exposed to sensitive and confidential information.
- Regular talking and hearing.
- Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
- Close vision, distance vision, and ability to adjust focus.