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RH
Reve Health Institute
Front Desk Receptionist
Career Insights for Receptionist
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Based on California data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,998 / year median in California
+4% projected growth
Job Description
Job Overview We are seeking an energetic, polished, friendly, and professional candidate who is personable and interested in good customer service. The candidate must be focused on efficiently completing front office duties which include, but not limited to, answering phones, scheduling, filing charts, and special projects in support of both the physician to whom the candidate would report directly and other staff members. Responsibilities Schedule patient appointments and update provider schedules to optimize workflow Communicate to patient on the procedure to be done; Create and maintain a polished, professional, and inviting atmosphere in the front office. Maintain a clean, neat and safe work environment; Ensure that all patients/clients receive exceptional service and resolve issues when patients do not receive anticipated outcomes Resolve patient complaints in a timely and professional manner Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to our patients Provide accurate and immediate responses to all requests by patients via email, social media as needed. Qualifications Comfortable working in a sales driven goal oriented environment Ability to manage multiple projects simultaneously Excellent interpersonal and communication skills Exceptionally well-organized and attentive to detail Ability to "stay calm under pressure" and deal with business/patient issues Able to represent our brand to all clients and patients Self-starter, independent, and thrives in a busy environment. Must have 2+ years industry experience. Join our team of professionals dedicated to providing exceptional healthcare services. We look forward to welcoming a new Front Desk Receptionist who shares our commitment to patient-centered care.