Front Office Receptionist Chiropractic office Job Summary Healing Mann Chiropractic is seeking a friendly, dependable, and organized Front Office Receptionist to join our team. As the first point of contact for our patients, you will play an important role in creating a welcoming, professional, and positive experience from the moment a patient walks through the door or contacts our office. This position supports a busy chiropractic practice with multiple chiropractors and requires someone who can manage priorities, coordinate patient schedules, assist with patient flow, and communicate effectively with patients and providers. The ideal candidate is personable, detail-oriented, comfortable with technology, and able to stay organized and positive in a fast-paced healthcare environment. Responsibilities Warmly greet and check in patients while creating a welcoming and professional experience. Answer and manage incoming phone calls using professional and courteous phone etiquette. Schedule, confirm, reschedule, and manage patient appointments using ChiroTouch EMR/practice management software . Maintain organized and efficient provider schedules and assist with patient flow throughout the day. Complete new-patient intake and ensure required patient information and forms are collected and accurately entered into ChiroTouch. Accurately enter and update patient demographic, scheduling, and administrative information. Collect payments, and outstanding balances accurately Provide receipts and assist patients with basic questions regarding their account or payments. Respond to patient and client inquiries by phone and email in a timely and professional manner. Communicate and coordinate with chiropractors and other team members regarding scheduling, patient needs, and changes throughout the day. Perform administrative duties including data entry, scanning, copying, filing, and document management. Use Microsoft Office programs, including Word, Excel, and Outlook, for routine office and administrative tasks. Maintain patient confidentiality and appropriately handle sensitive health and personal information. Keep the reception, front-office, and overall office clean, organized, and welcoming. Assist with additional front-office and administrative responsibilities as needed to support the practice. Qualifications Previous experience in a chiropractic, medical, dental, healthcare, front desk, receptionist, customer service, or administrative position preferred. Previous ChiroTouch experience is a plus, but not required. Strong computer skills and ability to quickly learn electronic medical record (EMR) and practice-management systems. Excellent customer service and interpersonal skills. Professional verbal, written, and telephone communication skills. Strong organizational skills and attention to detail. Proficiency with Microsoft Office, including Word, Excel, and Outlook. Accurate typing and data-entry skills. Dependable, punctual, and able to work collaboratively as part of a team. Bilingual skills are preferred. What We're Looking For At Healing Mann Chiropractic, our front office is an important part of the patient experience. We are looking for someone who is warm and personable with patients while also being organized, efficient, and dependable behind the scenes . The right candidate will be able to comfortably support multiple chiropractors, manage a schedules, communicate clearly with patients and team members. We value team members who take initiative, pay attention to the details, and are willing to help wherever needed to keep the office running smoothly. If you enjoy working with people and want to be part of a collaborative chiropractic team focused on providing a positive patient experience, we would love to hear from you.

Pay:

$20.00 - $23.50 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Flexible schedule

Work Location:

In person