Front Desk Receptionist | Amenities Day Spa and Salon | Fig Garden Village, Fresno

RESUMES ACCEPTED IN PERSON ONLY. WEEKEND AVAILABILITY REQUIRED.

Bring your resume to the front desk at Amenities Day Spa and Salon, 5054 N. Palm Ave, Fresno, CA 93704 (Fig Garden Village). We only interview applicants who drop off a resume in person, because we want to see how you greet people. About Us Amenities is a full-service Aveda day spa and salon in the heart of Fig Garden Village. Guests come to us for hair, massage, facials, nails, lashes, and waxing. Many of them have been coming for years. Our culture is calm, natural, and sustainable. We care for the planet, and our product lines, including Aveda and Comfort Zone skincare, reflect that. We work as a team, and every guest's visit starts and ends at the front desk. The Role You are the first voice a guest hears on the phone and the first face they see when they walk in. You set the tone for every appointment in the building. You will book and reschedule guests, keep our stylists' and therapists' schedules running smoothly, and make each guest feel expected, not just checked in. On a busy Saturday, that means juggling a ringing phone, a guest at the desk, and a provider running late without losing your warmth. If you enjoy staying organized under pressure, you will love it here. What You Will Do

• Welcome every guest warmly by name, answer their questions, and walk them through our services, packages, and specials
• Answer calls and emails in a friendly, professional way, and book, confirm, and reschedule appointments in our salon software
• Rebook guests quickly and graciously when schedules change
• Keep detailed, accurate notes in guest profiles so every provider knows what the guest needs
• Check guests out, sell retail, and recommend Aveda and Comfort Zone products
• Handle concerns calmly and turn a frustrated guest into a returning one
• Keep the lobby, retail displays, and common areas clean and inviting at all times
• Receive deliveries, scan and put away professional and retail products, take inventory, and restock supplies
• Use a computer, barcode scanner, printer, and phone system every day
• Help with administrative tasks as needed What We Are Looking For
• High school diploma or GED
• 2 to 3 years of customer service experience. Salon or spa experience is a strong plus
• Strong phone and computer skills. Microsoft Office experience is helpful
• Able to read, write, and speak English clearly
• Friendly, extremely organized, and comfortable multitasking and prioritizing on your own
• Calm under pressure, with a talent for de-escalating tough moments
• Punctual, with a strong attendance history
• Available to work weekends Why Amenities
• Paid, on the job training on our booking system, services, and products
• A team that values the front desk as the heart of the business
• Room to grow. Our receptionists often move into administrative and leadership roles
• Staff discounts on services and Aveda products
• A beautiful, eco-minded workplace in Fig Garden Village How to Apply Walk in with your resume and ask for the front desk.

We will not consider online-only applications. Weekend availability is required.

Job Types:

Full-time, Part-time Pay:

$17.00

• $20.00 per hour Expected hours: 25.0
• 40.

0 per week

Benefits:

401(k) matching Employee discount Paid time off Parental leave

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 2 years (Required) Ability to

Relocate:

Fresno, CA 93704: Relocate before starting work (Required)

Work Location:

In person