Description Reputable Community Healthcare Clinic seeks Full Time Bilingual Receptionist Join an organization which is respected and well loved by the Community we serve! What you will do at

AMC:

The Bilingual Receptionist acts as first point of contact by serving AMC's mission in a culturally competent manner. Provides the highest level customer service care to the Clinic's diverse communities. Check-in patients, and process payments from patients for co-pays and uninsured sliding fee transactions, including counting money, reconciling receipts, and balancing the cash drawer; Confirms patient I.D., verifies patient insurance eligibility, acquires patient financial status, collects copays as appropriate, and/or collect fees from patients; Verifies eligible county, state, and federal programs and assists with enrollment and in eligible programs including sliding fee program; Discusses overdue payments with patients, creates billing notes for outstanding fees, and routes messages to the billing department as necessary; Reconcile monies with batch detail and report and ensures safe keeping of all cash, checks, and credit card transactions received; Conducts confirmation calls to patients the day before their appointment as a reminder; System knowledge (EPIC); creating new patient charts, and updating EMR as needed; Schedules appointments according to policies and procedures, appointment matrix, proper visit types, and other current guidelines; Acts as a patient navigation resource on various health center programs and community resources; Other duties as assigned. Requirements The Receptionist at Alliance Medical Center has the following qualifications and skills: High school diploma or general education degree (GED), required; Ability to multi-task and effectively present information, respond to questions and requests from patients, co- workers, and others as necessary, required; Bilingual Spanish, required; Basic computer skills including typing, internet and web application, MS Office (Word, Excel and Outlook), required; Good technical abilities using web-based applications, required; Is detail-oriented in collecting, tracking, and monitoring information, required; 1-2+ years of work experience in an Inpatient/Outpatient medical/dental/behavioral health setting in a Call Center or Receptionist position, preferred; EMR knowledge required, EPIC EMR, preferred; FQHC work experience, preferred.

Work Schedule:

This position is expected to work onsite and not remotely.