We are a growing MedSpa & Wellness clinic in Highland seeking a professional, friendly, and highly organized Front Desk Receptionist to join our team. This role is responsible for managing patient check-in/check-out, scheduling, phone coordination, and ensuring an exceptional client experience from arrival to departure. The ideal candidate has prior medical office or spa front desk experience and thrives in a fast-paced, customer-focused environment. Greet patients and provide exceptional customer service Answer multi-line phones and manage appointment scheduling Verify insurance and collect copays/payments Confirm appointments and manage reminders Maintain patient records and confidentiality (HIPAA compliant) Coordinate with providers and clinical staff Process intake forms and new patient paperwork Maintain front office cleanliness and professionalism

Required:

High school diploma or

GED Preferred:

Medical office or MedSpa experience EMR experience (list system if applicable) Knowledge of aesthetic services Bilingual (if applicable) 1+ year front desk or customer service experience Strong communication skills Basic computer proficiency Professional appearance and demeanor Join us in creating an inviting space where wellness meets exceptional service! This role is perfect for motivated individuals passionate about healthcare support roles who thrive on making a positive impact every day.

Job Type:

Full-time Pay:

$22.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person