Mandarin Bilingual Student Services & Front Desk Coordinator iLearn Education - 4.3 Irvine, CA Job Details Full-time $38,000 - $48,000 a year 21 hours ago Qualifications School experience English Administrative experience Working with students Student support Full Job Description iLEARN Education is a K-12 academic enrichment center serving elementary, middle, and high school students. We are looking for a responsible, organized, and personable Bilingual Student Services & Front Desk Coordinator to support our students, parents, teachers, and daily center operations. This position combines front desk operations, student progress follow-up, parent communication, and classroom support . We are looking for someone who enjoys working with students and families and can provide consistent, professional follow-through. ResponsibilitiesFront Desk & Center Operations Welcome students and parents and support daily front desk operations Answer phone calls, messages, and parent questions Assist with enrollment, scheduling, class changes, attendance, and general program questions Manage student check-in/check-out and daily class logistics Maintain accurate student records and administrative information Coordinate closely with teachers and the management team Student Progress & Parent Communication Review teacher lesson reports, homework completion, attendance, and student progress Follow up with teachers regarding student performance or concerns Communicate with parents about student progress, classroom performance, and academic needs Follow up with students and families when additional support is needed Assist with course renewals and ongoing student support Classroom Observation & Content Visit classrooms regularly to observe student participation and classroom activities Take photos and short videos of classes, student activities, and projects as needed Help document student learning and classroom highlights for parent communication and school content Identify student or classroom concerns and communicate them to teachers and management Qualifications Bachelor's degree preferred Previous experience in K-12 education, tutoring centers, schools, student services, or customer service preferred Comfortable communicating directly with both parents and students Strong communication and interpersonal skills Organized, detail-oriented, and reliable with strong follow-up skills Comfortable working in a busy education center and handling multiple responsibilities Basic understanding of student learning and academic progress Comfortable taking classroom photos and short videos Proficient with Google Workspace and general office technology Mandarin-English bilingual strongly preferred Must be available to work on-site in Irvine Preferred Experience working in a tutoring center, private school, or other K-12 education environment Familiarity with English Reading & Writing, Test Prep, or Speech & Debate programs Experience communicating with parents about student progress Experience with student enrollment, scheduling, or education center operations Ideal Candidate The ideal candidate is friendly and professional at the front desk, but also proactive enough to follow students beyond basic administrative tasks. They should be comfortable communicating with parents, checking student progress, working with teachers, visiting classrooms, and helping ensure families stay informed and supported.

Pay:

$38,000.00 - $48,000.00 per year

Work Location:

In person