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The Paw Spa Long Beach

Cleaning Technician/Receptionist for Dog Spa

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Job Description

Cleaning Technician/Receptionist for Dog Spa The Paw Spa Long Beach Long Beach, CA Job Details Part-time $17
  • $18 an hour 1 hour ago Benefits Employee discount Paid sick time Qualifications Interpersonal skills Phone communication Customer service Service scheduling Greeting customers High school diploma or GED POS Cleaning Stocking Full Job Description Job Overview The Paw Spa Long Beach is seeking a Receptionist/cleaning attendant to join our team part time.
As the first and last point of contact for our clients, you will play a crucial role in ensuring that our facility runs smoothly and that our clients and their pets have an excellent experience. Located next to Rosie's Dog Beach, we have a high volume of customers visiting us after a fun day in the sand. This role can be physically demanding and will require exceptional multitasking and organizational skills.
Requirements:
  • Excellent verbal and written communication skills.
  • Comfortable working around dogs of all breeds and sizes.
  • Ability to remain calm and composed in a fast-paced environment.
  • Proficient in using computers and managing scheduling software.
  • Availability to work on holidays if applicable.
  • Availability to work weekends.
Key Responsibilities:
  • Greet and assist clients in a friendly and professional manner.
  • Manage and coordinate appointments for grooming services.
  • Ensure accurate and timely data entry of client and pet information.
  • Handle phone, emails, and manage in-person inquiries.
  • Verify and update vaccination records and other necessary documentation.
  • Process payments and manage cash transactions.
  • Monitor and manage check-ins and check-outs for grooming and self wash.
  • Maintain a clean and organized reception area.
  • Check in guests to self-wash suites. Communicate how self-wash suites work including room rules, use of leads, basket items, mix and supply guest with shampoo of choice.
  • Clean all self-wash suites after use according to spa sanitation guidelines. Restock all necessary items.
  • Communicate effectively with staff members to ensure smooth operations.
  • Handle any client concerns or complaints with professionalism and empathy. Qualifications (Preferred but not required):
  • High school diploma or equivalent.
Previous experience in a customer service role, preferably in a pet care or veterinary environment.
Benefits:
  • Competitive salary
  • Opportunity to work in a fun and dynamic environment.
  • Employee discounts on pet services and products.
  • Opportunities for professional growth and development.
If you are passionate about dogs and providing exceptional customer service, we would love to hear from you. .
Job Types:
Part-time Pay:
$17
  • $18.
00 per hour Expected hours: 12-16 per week
Benefits:
Employee discount Sick pay
Schedule:
Day shift Evening shift (summer hours)
Weekends Job Type:
Part-time Pay:
$17.00
  • $18.00 per hour Expected hours: 12.0
  • 24.
0 per week Application Question(s): Can you work some weekends?
Experience:
POS:
1 year (Preferred) Customer service: 1 year (Required) Ability to
Commute:
Long Beach, CA 90803 (Required) Ability to
Relocate:
Long Beach, CA 90803: Relocate before starting work (Preferred)
Work Location:
In person

Benefits

  • Sick Leave
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements