Receptionist

Receptionist American Skin Institute Sherman Oaks, CA Job Details Full-time From $24 an hour 1 day ago Benefits Health savings account Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Medical office experience Medical scheduling Administrative experience Medical administrative support Clerical experience Full Job Description American Skin Institute, a fast-growing multi-location Dermatology practice, is seeking an experienced, highly organized, and exceptionally positive Front Desk Receptionist for our Sherman Oaks office. We are looking for someone who brings not only experience and professionalism, but also an upbeat personality, a genuine love for helping people, and a "can-do" spirit that shines through every patient interaction. Our ideal candidate is warm, welcoming, energetic, solution-oriented, and always ready to greet patients with a smile and outstanding customer care. If you thrive in a fast-paced environment, enjoy making people feel comfortable and cared for, and believe that positivity and kindness matter just as much as efficiency and skill, we would love to meet you.

Responsibilities Include:

Being the friendly and enthusiastic first point of contact for all patients and visitors Greeting every patient with warmth, professionalism, and a positive attitude Answering a busy multi-line phone system with confidence, patience, and exceptional telephone etiquette Scheduling patients and providers efficiently and accurately Managing insurance information, collecting medical and cosmetic balances, and assisting with patient check-out Converting incoming phone inquiries into consultations through excellent communication and service Gathering and entering patient demographics and information with accuracy and attention to detail Making reminder calls and helping maintain smooth clinic flow Supporting office product sales by learning about products and communicating their benefits in an honest, outgoing, and engaging manner Maintaining a clean, organized, and welcoming front office environment Assisting with administrative tasks including scanning documents, inventory tracking, and managing clinic schedules

Qualifications & Skills:

A genuinely positive, upbeat, and professional personality Outstanding customer service skills with a passion for helping people feel welcomed and cared for A friendly, smiling demeanor and team-player mentality Strong communication skills, including excellent phone etiquette and writing abilities Ability to stay calm, efficient, and cheerful in a busy environment Strong multitasking and organizational abilities Ability to exercise good judgment and maintain confidentiality Knowledge of dermatology terminology and procedures preferred Knowledge of cosmetic injectables, lasers, treatment expectations, and protocols preferred Ability to educate patients on dermatology and cosmetic services Ability to confidently convert phone calls into consultations Experience with EMR and practice management systems preferred

Requirements:

Attendance and punctuality are an absolute MUST Minimum 1 year experience in a physician's office preferred Three years of customer service and/or related clinical experience preferred Associate degree or related healthcare experience preferred Proof of

COVID-19

vaccination and booster required

Job Type:

Full-time Location:

Sherman Oaks, CA Benefits:

Health insurance Paid time off

Compensation:

Pay may depend on skills and qualifications. At American Skin Institute, we believe the patient experience starts the moment someone walks through our doors or calls our office. We are looking for someone who can bring positivity, compassion, professionalism, and a smile to every interaction, every single day.

Job Type:

Full-time Pay:

From $24.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Health savings account Paid time off Vision insurance Ability to

Commute:

Sherman Oaks, CA 91403 (Required) Ability to

Relocate:

Sherman Oaks, CA 91403: Relocate before starting work (Required)

Work Location:

In person