Staffer/Receptionist

1. Front Desk & Communication Answer incoming calls promptly and professionally Direct calls to appropriate staff (RN, LVN, intake, billing, etc.) Take and relay accurate messages Greet visitors, patients, and vendors Monitor and respond to general email inbox Maintain phone logs if required 2. Staffing & Scheduling Support Assist with scheduling field staff (RNs, LVNs, therapists, aides) Confirm daily patient visits with clinicians Notify clinicians of new admissions or schedule changes Track missed visits and report to clinical supervisor Coordinate coverage for call-outs and PTO requests Update scheduling system/software daily 3. Office Operations Support Maintain office supplies inventory Ensure front desk and common areas are organized Handle incoming/outgoing mail and deliveries Prepare packets for admissions or staff (if needed) 4. Compliance & Confidentiality Maintain HIPAA compliance at all times Secure patient information and documents Follow agency policies and procedures Assist with logs (visitor log, incident reports if applicable) 5. End-of-Day Tasks Confirm next-day schedules are complete Ensure all messages are addressed Log pending tasks for follow-up Tidy front desk area Notify supervisor of urgent issues

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Work Location:

In person