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Luxury Salon Receptionist | Guest Experience Coordinator Mikell Coiffure Salon Manhattan Beach, CA Job Details Full-time $23 - $25 an hour 2 hours ago Benefits 401(k) matching Employee discount Flexible schedule Qualifications Teamwork Interpersonal skills Salon software Attention to detail Organizational skills Full Job Description Job Overview Mikell Coiffure is seeking a polished, personable, and highly organized Guest Experience Coordinator to join our team in Manhattan Beach. We believe an exceptional salon experience begins the moment a client walks through the door. We're looking for someone who takes pride in creating a welcoming, elevated atmosphere and delivering thoughtful, personalized service to every guest. The ideal candidate is professional, detail-oriented, and naturally great with people. You understand that the little things matter, from anticipating a client's needs to keeping the day running seamlessly behind the scenes. Responsibilities Welcome clients and deliver a warm, elevated guest experience from arrival to departure. Manage appointments, phone calls, texts, and scheduling changes with professionalism and efficiency. Coordinate with stylists to maintain a smooth, organized daily schedule. Process payments and assist with checkout accurately and efficiently. Support client rebooking, appointment confirmations, and ongoing client relationships. Maintain a clean, polished, and inviting reception area. Support daily salon operations; including cleaning, laundry, and washing glassware, to maintain a welcoming, organized space and ensure a seamless experience for clients and stylists. What We're Looking For Previous experience in a salon, spa, hotel, luxury retail, boutique hospitality, or another client-focused environment is a plus. Excellent verbal and written communication skills. A polished, professional, and approachable demeanor, with an appreciation for fashion and personal presentation. A genuine interest in beauty, hair, and makeup. An outgoing, personable nature and a love for connecting with people and making them feel welcome. Strong organizational skills and the ability to multitask in a fast-paced environment. Comfort with scheduling software, phones, and point-of-sale systems. A proactive mindset, positive attitude, and genuine passion for exceptional service. Reliability, discretion, and exceptional attention to detail. Why Join Mikell Coiffure? This is an opportunity to join a professional salon environment where client relationships, thoughtful service, and attention to detail matter. If you enjoy working with people, take pride in creating memorable experiences, and thrive in a small team-oriented setting, we'd love to hear from you.

Pay:

$23.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Employee discount Flexible schedule

Work Location:

In person