Front Desk Receptionist Best Western Marina State Beach - 3.4 Marina, CA Job Details Part-time | Full-time $16.90 - $17.50 an hour 14 hours ago Benefits Paid time off Employee discount Flexible schedule Qualifications Hospitality Spanish Microsoft Excel Customer service English Microsoft Office Hotel experience Full Job Description Country Inn & Suites is seeking a welcoming and customer-focused Front Desk Receptionist to be the first point of contact for our guests. This position plays a key role in delivering an exceptional guest experience by providing warm hospitality, efficient check-in/check-out service, and prompt support throughout their stay.

Responsibilities:

Greet and welcome guests in a friendly and professional manner Manage the check-in and check-out process efficiently using the hotel's property management system Answer phone calls, take reservations, and respond to guest inquiries Provide information about hotel services, amenities, and local attractions Resolve guest issues promptly and professionally, escalating when necessary Maintain a clean and organized front desk and lobby area Process payments and issue room keys Work closely with housekeeping and maintenance to ensure room readiness and guest satisfaction Perform daily audit and reporting tasks as needed

Qualifications:

High school diploma or equivalent Previous experience in hospitality or customer service preferred Excellent communication and interpersonal skills Strong multitasking abilities and attention to detail Proficient with computers; experience with hotel software is a plus Must be reliable, punctual, and have a professional appearance Flexibility to work weekends, holidays, and various shifts Why Join Us? Friendly, team-oriented work environment Competitive pay and potential for growth Employee discounts on hotel stays Opportunity to be part of a trusted hospitality brand

Job Types:

Full-time, Part-time Pay:

$16.90 - $17.50 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person