The Studio is a neighborhood studio in Mill Valley — yoga, mat and reformer Pilates, and two private infrared saunas under one roof. We're known for master teachers, a light-filled space, and a welcoming front desk staff that knows people by name. We're growing, and we're creating a new role to grow with us. About the

Role:

• The Studio Experience Lead is a new position at The Studio. You'll work shifts at the front desk three to four times per week and own a set of behind-the-scenes projects alongside them.
• You will report directly to the studio owner and work closely with leadership and the front desk team. Back-end responsibilities are shared and personalized: some projects belong to the whole team, and some will be yours based on your strengths and interests.
• The role has variety, room for ownership, and the opportunity to grow based on your strengths and interests.

Role Requirements:

• Front desk shifts — three to four consistent shifts per week: greeting students, check-ins, answering questions, and making sure everyone who walks in feels expected and welcome.
• Onboarding and training — helping new front desk team members learn the space, the systems, and the standard we hold.
• Customer service by email — membership questions, cancellations, and pauses, handled with care and follow-through.
• Memberships and sales — working with our membership offerings, scripts, and procedures to guide students toward the practice that fits them.
• SOPs — helping build and maintain the written procedures that keep the studio consistent.
• Social media — supporting our presence and the stories we tell about this community.
• Light cleaning — we all keep this space beautiful.

A clean, fully stocked studio is part of the experience we promise.

Who We're Looking For:

You're friendly, dependable, organized, and comfortable taking initiative. You enjoy working with people but can also work independently and follow projects through. The right person finds real satisfaction in a studio that runs well: clean, fully equipped, warm, and organized.

• 1 to 2 years of customer service experience preferred
• Background in wellness, fitness, or studio environments preferred
• Comfortable with software and systems, and willing to learn ours
• Organized, dependable, and able to hold a standard without being asked twice
• Warm with people — you like remembering names and making someone's day easier

Schedule & Pay:

• 15+ hours per week
• 3 to 4 consistent in-studio shifts per week
• $21/hour plus commission on membership sales
• Free unlimited classes and infrared sauna access
• Opportunity for additional hours and responsibility over time

To Apply:

Send your résumé and a cover letter telling us about yourself and why this role interests you. Apply through Indeed or at thestudiomillvalley.com/work-with-us

Pay:

$21.00 per hour Expected hours: No less than 15.0 per week

Benefits:

Free fitness classes People with a criminal record are encouraged to apply

Work Location:

In person