Manager Assistant / Front Desk Coordinator (Mandarin Required) FH5

Prehab Location:

Monrovia, CA — 240 W Chestnut Ave, Monrovia, CA 91016

Schedule:

3 days a week, about 3 hours per shift

Pay:

$18

• 25 per hour

Work Location:

In person About FH5 FH5 Prehab provides fitness and sports-performance training for clients and families. About the Role We are looking for a dependable Manager Assistant to be the on-site point of contact for Mandarin-speaking parents and clients. You will handle routine questions, scheduling, and follow-ups so Lana can stay focused on teaching. This role combines front-desk reception, administrative support, and day-to-day operational coordination. Responsibilities

• Welcome clients and families, assist with check-in, and keep the front desk organized.
• Communicate with Mandarin-speaking parents and clients in person, by phone, and through messages.
• Handle scheduling and rescheduling according to confirmed availability and established procedures.
• Answer routine questions about schedules, services, and policies using approved information.
• Follow up on client inquiries, appointment details, and outstanding administrative items.
• Assist Lana with daily operations, task tracking, and coordination with coaches.
• Maintain accurate client records, forms, and internal notes.
• Escalate questions requiring a coach's expertise or management approval rather than making unsupported commitments.
• Handle client information professionally and confidentially. Requirements
• Fluent spoken Mandarin is required to support daily communication with Mandarin-speaking clients and families.
• Working English is required for communication with colleagues and clients and for routine administrative tasks.
• Strong customer-service skills and a clear, professional communication style.
• Strong organization, attention to detail, and reliable follow-through.
• Ability to manage competing tasks while remaining calm and welcoming.
• Comfortable using email, messaging, calendars, spreadsheets, and scheduling software.
• Dependable and able to work on site during the agreed schedule.
• Previous experience in reception, customer service, administration, or operations is preferred. Pay $18
• 25 per hour.

How to Apply Apply through Indeed with your resume and a short introduction. Please describe your relevant experience, Mandarin and English communication skills, and availability.

Pay:

$18.00

• $25.

00 per hour Expected hours: 9.0 per week Application Question(s): Are you currently a student or recent graduate in kinesiology, exercise science, sports medicine, or a related field?

Language:

Mandarin Chinese fluently (Required) Ability to

Commute:

Monrovia, CA 91016 (Required)

Work Location:

In person