Manager Assistant / Front Desk Coordinator (Mandarin Required) FH5
Prehab Location:
Monrovia, CA — 240 W Chestnut Ave, Monrovia, CA 91016
Schedule:
3 days a week, about 3 hours per shift
Pay:
$18
Work Location:
In person About FH5 FH5 Prehab provides fitness and sports-performance training for clients and families. About the Role We are looking for a dependable Manager Assistant to be the on-site point of contact for Mandarin-speaking parents and clients. You will handle routine questions, scheduling, and follow-ups so Lana can stay focused on teaching. This role combines front-desk reception, administrative support, and day-to-day operational coordination. Responsibilities
- Welcome clients and families, assist with check-in, and keep the front desk organized.
- Communicate with Mandarin-speaking parents and clients in person, by phone, and through messages.
- Handle scheduling and rescheduling according to confirmed availability and established procedures.
- Answer routine questions about schedules, services, and policies using approved information.
- Follow up on client inquiries, appointment details, and outstanding administrative items.
- Assist Lana with daily operations, task tracking, and coordination with coaches.
- Maintain accurate client records, forms, and internal notes.
- Escalate questions requiring a coach's expertise or management approval rather than making unsupported commitments.
- Handle client information professionally and confidentially. Requirements
- Fluent spoken Mandarin is required to support daily communication with Mandarin-speaking clients and families.
- Working English is required for communication with colleagues and clients and for routine administrative tasks.
- Strong customer-service skills and a clear, professional communication style.
- Strong organization, attention to detail, and reliable follow-through.
- Ability to manage competing tasks while remaining calm and welcoming.
- Comfortable using email, messaging, calendars, spreadsheets, and scheduling software.
- Dependable and able to work on site during the agreed schedule.
- Previous experience in reception, customer service, administration, or operations is preferred. Pay $18
- 25 per hour.
How to Apply Apply through Indeed with your resume and a short introduction. Please describe your relevant experience, Mandarin and English communication skills, and availability.
Pay:
$18.00
00 per hour Expected hours: 9.0 per week Application Question(s): Are you currently a student or recent graduate in kinesiology, exercise science, sports medicine, or a related field?
Language:
Mandarin Chinese fluently (Required) Ability to
Commute:
Monrovia, CA 91016 (Required)
Work Location:
In person