A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Who we are: Oakdale Veterinary Group is Hiring an Experienced Veterinary Receptionist!
Position Details Role:
Experienced Veterinary Receptionist Status:
Full-time Salary:
$23.00-$26.00 per hour
Schedule:
Flexible weekly schedule with one Saturday shift a month Benefits Highlights Financial Rewards that Grow with
You:
Competitive pay, 401(k) matching, tuition support, and referral bonuses
Wellness & Peace of Mind:
Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee pet discounts
Professional Growth & Recognition:
Quarterly team bonuses, continuing education allowance, professional development opportunities, and uniform allowance
Lifestyle Perks You'll Appreciate:
Six paid holidays, an Employee Assistance Program, and an employee discount program Looking for an experienced Veterinary Receptionist position where your skills are valued and your team truly enjoys working together? Oakdale Veterinary Group may be the perfect fit. At Oakdale Veterinary Group, we believe exceptional client service begins with an exceptional team. We practice high-quality medicine while fostering meaningful relationships with our clients, patients, and one another. Our culture is built on collaboration, respect, compassion, and a genuine passion for helping animals and the people who love them. Whether you're welcoming clients through the front door or helping them navigate their pet's care, you'll play an essential role in creating a positive experience during every visit. Why Our Veterinary Receptionists Love It Here A supportive, collaborative team that genuinely enjoys working together Leadership that values your ideas and invests in your success Opportunities for ongoing learning and professional development A positive workplace built on respect, teamwork, and compassion The opportunity to work with dogs, cats, birds, reptiles, and pocket pets A hospital culture where your contributions truly make a difference What Our Veterinary Receptionists Do Welcome clients and patients with warmth and professionalism Answer incoming calls and provide exceptional customer service Schedule appointments, manage reminders, and support the daily appointment calendar Check clients and patients in and out while maintaining accurate records Process payments and review invoices with clients Communicate with clients regarding appointments, reminders, and follow-up care Use a friendly, client-centered approach that helps pet owners feel comfortable discussing their needs Explain hospital services and basic pet-care information clearly and compassionately Follow hospital Standard Operating Procedures Support an efficient practice workflow and positive client experience Maintain a clean, organized, and welcoming reception area What Our Veterinary Receptionists Bring Previous veterinary reception experience strongly preferred Excellent communication and customer-service skills Strong organizational skills and attention to detail Ability to multitask in a fast-paced environment Professional, compassionate approach to clients, patients, and coworkers Confidence using computers and learning veterinary practice-management software Ability to follow established procedures and treatment protocols Positive, dependable, and team-oriented mindset Genuine passion for creating an exceptional client experience The Extras You'll Actually Feel A team that values passion, fun, collaboration, respect, and authenticity Leadership that encourages personal and professional growth On-the-job training and opportunities to continue strengthening your skills Meaningful relationships with clients, patients, and coworkers A workplace where being yourself isn't just accepted—it's encouraged The satisfaction of helping every client and patient feel welcome and cared for Benefits You Can't Beat Financial Benefits A flexible approach to compensation that reflects your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply. Sick Time / Paid Time Off Free or discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! If you're an experienced Veterinary Receptionist looking for a hospital that values teamwork, compassion, and exceptional client service, we'd love to meet you. Apply today and discover why Oakdale Veterinary Group is such a rewarding place to continue building your veterinary career. Diversity, equity, inclusion, and belonging are core values at Oakdale Veterinary Group and Vetcor. We are committed to building an inclusive, equitable workplace where every team member feels safe being their authentic self, truly belongs, and is empowered to reach their highest potential.
