Front Desk Receptionist

When Dr. Morton Sarver first opened Rockridge Optometry in 1947, he began a lasting legacy of providing the highest quality of care in a warm, personalized environment—a legacy that continues to this day. The Rockridge Optometry staff strives to make every part of the patient experience the best that it can be. From a friendly smile at our front desk to our enthusiastic team As part of our administrative staff, you will be the main point of contact for patients who call or walk through the door. With a team, you will be responsible for scheduling exams, checking in patients, handling billing and patient records, answering phone calls and emails, addressing patient concerns, and ensuring that our doctors' day-to-day schedules flow smoothly. You will use software including OfficeMate, ExamWriter, SolutionReach, and Outlook to communicate with patients. Though your primary responsibilities will involve customer service, you may be asked to assist with other duties during busy periods, including ordering contact lenses and taking preliminary patient measurements. Meticulous attention to detail, excellent time management ability, critical problem-solving skills, the ability to work with a team, and a commitment to customer service are all essential for this role. We are seeking someone who will always be willing to learn! Please send a cover letter telling us why you are interested in this position and why you think you would be a great addition to our team.

More Details:

-Full time (Including Saturday) -Wonderful location on College Avenue, only a 7 minute walk from

Rockridge Bart Station Job Type:

Full-time Pay:

$18.00 - $25.00 per hour Ability to

Commute:

Oakland, CA (Required) Ability to

Relocate:

Oakland, CA:

Relocate before starting work (Required)

Work Location:

In person