Front Desk Receptionist Palos Verdes Tennis Club Palos Verdes Estates, CA Job Details Part-time | Full-time $18 - $20 an hour 1 hour ago Qualifications Customer records maintenance Hotel and accommodations payment processing Phone communication Greeting customers Credit card payment processing Financial record maintenance POS Organizational skills Stocking Appointment scheduling Hospitality online booking platforms Clean workspace maintenance Communication skills Entry level Client interaction via phone calls Full Job Description We are seeking a dedicated and friendly Front Desk Receptionist to be the first point of contact for our members and guests, ensuring an exceptional experience from arrival to departure. In this role, you will manage all aspects of accommodation, including registering guests, handling reservations, and providing detailed information about court availability, rates, and amenities. If you excel in customer service and have experience in the tennis industry, we want to meet you. Ultimately, you will play a key role in creating a welcoming and enjoyable environment for our members and their guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Monitor courts and be able to manage court sheet during busy hours. Register members, collecting necessary information (Such as contact details) Welcome members upon their arrival and assign courts per court reservation software. Provide information about our club, available memberships, rates, and amenities Maintain the cleanliness of the pro shop and patio areas. Keep pro shop items stocked. Must be punctual. Must be willing to work closing, weekends, and cover shifts where necessary. Confirm group and singles reservations Maintain updated records of bookings and payments Skills Work experience Receptionist or similar role Tennis knowledge preferred Experience with Racquet Desk or similar reservation and POS software Excellent customer service Excellent communication and organizational skills

Benefit Conditions:

Only full-time employees are eligible Communication method(s) used: Email Phone In-person Hours per week: 15-30+

Work Remotely No Job Types:

Full-time, Part-time Pay:

$18.00 - $20.00 per hour Ability to

Commute:

Palos Verdes Estates, CA 90274 (Required)

Work Location:

In person