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RH
Riviera Healthcare Center
Front Desk Receptionist
Entry-Level JobVerifiedNo experience needed
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Based on California data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,998 / year median in California
+4% projected growth
Job Description
Job Summary We are looking for a professional and personable Front Desk Receptionist to serve as the first point of contact for visitors and clients. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role involves managing front desk operations, providing exceptional customer service, and supporting administrative tasks to ensure smooth office functionality. The successful applicant will demonstrate proficiency with office management tools and a commitment to creating a positive environment for all stakeholders. Responsibilities Greet visitors and clients warmly, ensuring a positive first impression of the organization. Manage multi-line phone systems efficiently, directing calls to appropriate personnel and taking detailed messages when necessary. Maintain a tidy and organized reception area, including filing, data entry, and document management. Utilize productivity software such as Microsoft Office and spreadsheets to support administrative functions. Handle scheduling activities, including calendar management and appointment setting for staff and clients. Assist with office management duties, including supply inventory, mail distribution, and basic clerical support. Provide customer support by addressing inquiries promptly and professionally via phone or in person. Support data entry tasks using computer literacy skills to ensure accurate record-keeping. Demonstrate excellent phone etiquette and professional communication skills at all times. Collaborate with team members to improve office workflows and enhance overall productivity. Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software. Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Excellent verbal and written communication skills; bilingual abilities are a plus for diverse client interactions. Experience with multi-line phone systems and front desk operations. Demonstrated clerical experience including filing, data entry, and document processing. Knowledge of office management procedures and technical proficiency with office equipment. Customer service orientation with the ability to handle client inquiries professionally. Time management skills to prioritize tasks efficiently throughout the workday. Previous experience in administrative support or as a personal assistant is advantageous. Computer literacy including familiarity with spreadsheets, data entry tools, and word processing applications. Join our team as a Front Desk Receptionist to deliver outstanding service while supporting our office operations with professionalism and enthusiasm!