Customer Service/Front Desk Receptionist Cal Elite Kids Rancho Santa Margarita, CA Job Details Part-time $18

• $21 an hour 5 hours ago Qualifications Retail sales transactions Basic math Cash register operations Experience working with children Computer skills Multi-line phone systems POS systems Office phone management Full Job Description At Cal Elite Kids, we believe that children thrive when they are challenged, nurtured, respected, and encouraged.

We believe every child has immeasurable potential to learn, grow and achieve in amazing and fulfilling ways. We are professional teachers, coaches, instructors, and educators. We love our work and the children and families that we serve. We are gymnasts, dancers, and swimmers. We are early education experts and reading specialists. We are acrobats, aerialists, and tumblers. We are mentors and role models. We are friends. We are family. We are Cal Elite Kids. The Customer Service Representative works as an advocate of Cal Elite Kids' Customers, and represents their needs and expectations in all interactions with Cal Elite Kids.

Specific Job Duties:

Wholeheartedly embrace and promote Cal Elite Kids' vision Assist customers with ALL customer service matters including questions, scheduling classes, scheduling make-ups, billing, store purchases etc. Provide administrative support to managers and owners. Assist in billing and collections, making phone calls and or sending letters to customers with outstanding balances. Help bake cookies each day Come to work ready to have fun each day! We are looking for someone long-term.

Required Qualifications:

Superior interactive skills and experience working with children and parents. Ability to take initiative Excellent oral and written communications skills. Outgoing, happy, friendly. Innate willingness and contentment to helping others. Ability to work in a fast paced environment, while maintaining a calm, personable image. Ability to work with difficult individuals without taking a personal affront to challenges or comments, while constantly maintaining a sincere intent to solving the problem. Strong administrative abilities (multi-line phone system, office machinery, computer skills Word, Excel) and willing to learn POS and registration software we use (iClass Pro) Basic math skills and basic cashiering abilities. Flexible (we are a team and we help each other out)

Anticipated Schedule:

Part Time Shifts. Weekend availability is a must. Weekday Shifts (7:45 a.m

• 2:00 p.m. & 3:00 p.m.
• 7:45 p.m.)
• Shifts may vary Saturday Shifts (8:00 a.m.
• 1:00 p.m.) Sunday Shift (8:00 a.m.
• 12:00 p.

m.) Cal Elite hosts two gym wide performances each year during the spring and winter and are scheduled months in advance. Every employee is required to work a minimum two days.

Job Type:

Part-time Pay:

$18.00

• $21.

00 per hour

Shift:

Day shift Evening shift Morning shift Ability to

Commute:

Rancho Santa Margarita, CA 92688 (Required)

Work Location:

In person