EBJ Day Spa & Salon is looking for a professional, personable, and detail-oriented Front Desk Receptionist to join our team. As the first point of contact for our guests, you will play an important role in creating a welcoming, polished, and exceptional spa experience. The ideal candidate is friendly and confident, has excellent communication skills, and can effectively multitask in a fast-paced environment while maintaining a high level of professionalism. Key Responsibilities Warmly welcome and assist guests both in person and over the phone Schedule, modify, and manage appointments accurately and efficiently Communicate and uphold our 24-hour cancellation policy Assist guests with memberships, gift cards, retail products, and spa tours Educate guests about our services and encourage engagement with spa offerings Process transactions accurately and maintain proper front desk procedures Keep the front desk, lobby, and guest areas clean, organized, and welcoming Address guest questions and concerns professionally and courteously Communicate guest feedback and operational concerns to management Support the overall daily operations of the spa and contribute to an exceptional guest experience Compensation Hourly Additional earning opportunities through membership commissions Qualifications Previous customer service experience required Previous spa or salon experience preferred Excellent communication and telephone etiquette Strong computer and organizational skills Professional appearance and positive, friendly attitude Ability to multitask, prioritize responsibilities, and remain composed in a busy environment Reliable and dependable with strong attention to detail Flexible availability, including evenings, weekends, and holidays High school diploma required Benefits Employee discount Flexible scheduling Retirement plan Join Our Team If you take pride in providing exceptional customer service, enjoy creating positive guest experiences, and are committed to maintaining a professional and welcoming environment, we would love to hear from you. Please submit your resume for consideration.

Pay:

$18.00 - $19.50 per hour Expected hours: 20.0 - 30.0 per week

Work Location:

In person