A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$22-$26/hour (commensurate with experience) Speech Goals is a mission-driven pediatric therapy practice supporting children and families through high-quality, relationship-centered care. We are looking for a full-time, in-office Scheduler/Receptionist for our San Francisco location — someone who is organized, responsive, bilingual, and truly ON IT . This role is the heartbeat of our office. The right person is proactive, collaborative, solution-driven, and proud to be part of a team doing meaningful work. What You'll Do Manage and coordinate therapy schedules with accuracy, urgency, and care Serve as the first point of contact for families — welcoming, checking in, and supporting them in person and via phone, text, and online systems Communicate daily with families, therapists, and leadership to keep schedules running smoothly Problem-solve schedule changes, cancellations, and gaps quickly and professionally Maintain an organized, calm, and child-friendly front office environment Prepare materials and support day-to-day administrative needs Use online scheduling platforms, chat tools, and internal systems with confidence Collaborate closely with the broader admin and clinical team across locations What We're Looking For This role is not passive. We are looking for someone who takes ownership and pride in their work.
Required:
Fully bilingual Spanish/English (confident verbal and written communication) Prior scheduling experience (healthcare, therapy, education, or similar) Highly responsive, detail-oriented, and organized Strong communication skills and professional judgment Collaborative team player with a solution-focused mindset Comfortable managing multiple moving pieces in a fast-paced environment In-office availability (this is not a remote role)
Strongly Preferred:
Experience in a therapy, healthcare, education, or family-facing setting Experience supporting children, toddlers, or families Familiarity with Special Education or pediatric services Comfort with online platforms, scheduling software, and digital communication tools No bachelor's degree required. Who You Are You take pride in being reliable, prepared, and proactive You enjoy helping families feel supported and informed You care about doing things well and following through You're calm under pressure and quick to find solutions You want to be part of a team that values professionalism, kindness, and impact Why Work at Speech Goals Be part of a warm, collaborative, mission-driven team Support children and families doing meaningful, important work Leadership that values clarity, respect, and growth A workplace where your role truly matters Benefits Health, dental, and vision insurance Paid time off 401(k) with employer match Life insurance Employee discounts Ongoing support and growth opportunities If you are bilingual, organized, responsive, and excited to play a key role in a pediatric therapy practice — we would love to meet you .
Job Type:
Full-time Pay:
From $22.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
