A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
Full-Time, Tuesday - Saturday (9:00 AM - 6:00 PM) (Sundays & Mondays Off) We run an organized practice in Santa Ana focused on steady patient care and a smooth daily workflow. We are looking for an experienced Front Desk Coordinator who knows dental basics and wants a calm, reliable place to work with a steady Tuesday-through-Saturday schedule. Your Daily Responsibilities 1. Patient Check-In and Front Office Flow You will be the primary point of contact when patients arrive or call our office. Your main duties include greeting patients, verifying their personal and insurance information, answering incoming phone calls, and keeping the reception area clean and welcoming throughout the day. 2. Scheduling and Calendar Management You will manage doctor schedules to maintain steady daily production without double-booking or overwhelming the clinical team. This involves scheduling follow-up treatments, confirming upcoming appointments, filling sudden schedule gaps, and managing recall reminders for regular cleanings. 3. Insurance Verification and Patient Billing You will handle standard insurance tasks before and during patient visits. This includes running benefit breakdowns to confirm eligibility, collecting copays and deductibles at check-out, explaining basic treatment costs clearly to patients, and recording daily payments accurately in our software. 4. Administrative and Chart Support You will keep clinical records organized behind the scenes. This includes preparing electronic charts for the next day's appointments, routing specialist referrals and lab records, and ensuring all operations strictly follow HIPAA privacy standards. Benefits and Time Off 1. Paid Holidays We provide 6 paid major holidays each year, including New Year's Day, Memorial Day, Independence Day (4th of July), Labor Day, Thanksgiving Day, and Christmas Day. 2. Paid Time Off (PTO) & Vacation Vacation time begins accruing after your second year of continuous employment, allowing you to earn 40 hours of paid vacation days per year for rest, personal time, and travel. 3. Paid Sick Leave In compliance with California state regulations, you will receive 40 hours (5 days) of paid sick leave per year to handle personal health needs, medical appointments, or family care. 4. Consistent Schedule & Team Support Enjoy guaranteed full-time hours with every Sunday and Monday off, working in a modern office with updated digital systems and a team that supports your daily success. Requirements Minimum 1-2 years of dental front office or dental assisting experience. Availability to work Tuesday through Saturday, 9:00 AM to 6:00 PM . Understanding of dental insurance eligibility, copays, and claims. Familiarity with dental practice management software (e.g., Open Dental, Dentrix, or Eaglesoft). Professional communication skills and a dependable work ethic. How to Apply Email your resume to solano.santaana17@gmail.com or call us at (714)667-0161 . We are looking for someone who brings solid experience and is looking for a long-term, stress-free team environment.
Pay:
$20.00 - $22.50 per hour Expected hours: 40.0 per week
