Job Summary We are seeking a dynamic and organized Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front office operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and attention to detail will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and friendly workplace. Duties Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Convert customer inquiries into bookings and sales Explain our open play, birthday party packages, memberships, and other service Assist with office management duties including supply inventory, mail distribution, and general clerical support Provide excellent customer support by responding to inquiries via phone or in person, ensuring client communication is clear and professional Requirements Previous experience in sales, customer service, hospitality, or front desk preferred Professional phone and communication skills Excellent computer literacy with technical proficiency in office productivity software and computer skills Bilingual(Spanish) abilities are highly desirable to serve diverse client needs effectively Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Prior experience working at a front desk or in customer service roles demonstrating excellent phone communication, sales and etiquette Ability to handle multiple responsibilities simultaneously while maintaining high productivity levels What We're Looking For The ideal candidate is someone who can turn a customer inquiry into a booked birthday party, build relationships with families, and make every guest feel welcomed and valued. If you are outgoing, sales-oriented, dependable, and love working with people, we would love to hear from you!