Receptionist
Job
Robert Half
Santa Cruz, CA (In Person)
Full-Time
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Job Description
Description We are looking for a dedicated Medical Receptionist to join our team in Santa Cruz, California. This onsite, contract position offers an excellent opportunity to contribute to a healthcare setting by providing exceptional administrative and organizational support. The ideal candidate will be bilingual, highly organized, and capable of multitasking in a fast-paced environment.
Responsibilities:
- Greet patients and visitors in a detail-oriented and welcoming manner.
- Schedule appointments and manage the front desk operations efficiently.
- Handle phone calls, emails, and other correspondence, ensuring prompt and accurate responses.
- Maintain and update patient records, including transferring files between medical records and business offices.
- Organize and manage office supplies, breakroom materials, and other administrative resources.
- Assist with basic billing or insurance-related queries as needed.
- Collaborate with medical staff to ensure seamless patient care and operational workflow.
- Use Microsoft Office tools, including Outlook, Excel, Word, and Adobe, to manage documentation and communications.
- Uphold a clean and detail-oriented front desk environment, adhering to the dress code of business casual or scrubs.
- Adapt to varying case volumes and provide coverage as required. Requirements
- High school diploma or equivalent is required.
- Bilingual proficiency is mandatory to serve a diverse patient population.
- At least 1-2 years of experience in medical reception, high-scale retail, or hospitality is preferred.
- Strong organizational and multitasking skills are essential.
- Proficiency with Office applications, including Outlook, Word, Excel, and Adobe.
- Excellent communication skills, both verbal and written.
- Ability to provide exceptional customer service in a detail oriented setting.
- Familiarity with general office equipment and procedures.
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