Receptionist
Job
Robert Half
Santa Cruz, CA (In Person)
Full-Time
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Job Description
We are looking for a detail-oriented Medical Receptionist to support daily front-office operations for a healthcare facility in Santa Cruz, California. This is an onsite Contract position lasting 2 months, ideal for someone who thrives in a fast-paced patient-facing setting and can manage multiple priorities with accuracy and care. The role requires strong organizational ability, bilingual communication skills, and confidence using standard office software while delivering a welcoming experience for patients and visitors.
Responsibilities:
- Welcome patients and visitors, provide front-desk support, and create a courteous and efficient check-in experience.
- Handle incoming calls, route messages appropriately, and respond to routine questions in both English and another language as needed.
- Maintain patient-facing administrative workflows by organizing records and coordinating document handling between office areas.
- Manage appointment-related communication, update basic information, and support daily scheduling needs based on clinic activity.
- Use Microsoft Office applications, Outlook, Word, Excel, and Adobe tools to complete clerical tasks and maintain accurate documentation.
- Keep the reception area and related administrative materials orderly so information can be accessed quickly and efficiently.
- Balance several responsibilities at once while staying attentive to patient needs, office priorities, and changing coverage demands.
- Collaborate with staff across the clinic and business office to support smooth day-to-day operations and timely information flow.
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