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RH
Robert Half
Front Desk Coordinator
Career Insights for Receptionist
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Scorecard
Based on California data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,998 / year median in California
+4% projected growth
Job Description
Description We are looking for a Front Desk Coordinator to support daily front office operations in Santa Monica from 9/15 - 9/16. This role is ideal for someone who creates a welcoming environment, communicates clearly with visitors and callers, and keeps the reception area running smoothly. The position will provide short-term onsite coverage and assist with check-in, phone support, and general administrative coordination.
Responsibilities:
- Welcome guests and staff with a detail-oriented, service-oriented approach while managing the front desk throughout the shift.
- Handle incoming calls on a multi-line phone system, direct inquiries efficiently, and relay accurate messages to the appropriate contacts.
- Coordinate visitor arrivals, provide basic concierge-style assistance, and help maintain an organized and approachable reception area.
- Support daily administrative tasks such as monitoring the front entrance, responding to routine questions, and assisting with onsite office needs.
- Complete onboarding and orientation coverage during scheduled training shifts to become familiar with site procedures and expectations.
- Provide dependable reception support during extended scheduled shifts and adapt to changing coverage needs as required. Requirements
- Prior experience in a receptionist, front desk, or customer-facing administrative role.
- Ability to manage a multi-line phone or switchboard system with accuracy and professionalism.
- Strong verbal communication skills and a courteous, confident presence when interacting with visitors and callers.
- Experience providing concierge-style assistance or high-quality customer service in a detail-oriented setting.
- Reliable attendance and flexibility to work scheduled onsite training and coverage shifts.
- Strong organizational skills with the ability to handle multiple front desk tasks at the same time.