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Surestay Best Western

Front Desk Receptionist

Entry-Level JobVerifiedNo experience needed

Pay: $17.25/hr

Posted: 6 weeks ago

Location: Seaside, CA (Onsite)

Last Updated: 2 weeks ago

Hours: Part-Time

Expires: 9/25/2026

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$40,998 / year median in California

+4% projected growth

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Job Description

Job Title:

Front Desk Associate Location:

SureStay by

Best Western Seaside, Seaside, CA Job Type:

Part-Time Job Summary:

SureStay by Best Western Seaside is seeking a friendly, dependable, and professional Front Desk Associate to join our hospitality team. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming environment, managing check-ins and check-outs, handling reservations, and assisting guests throughout their stay to ensure a pleasant experience.

Key Responsibilities:

Greet guests warmly and check them in using our reservation system Process guest check-outs and handle payments (cash, credit, etc.) Answer phones, respond to inquiries, and manage guest reservations Coordinate with housekeeping and maintenance to ensure timely room readiness Resolve guest concerns professionally and efficiently Maintain a clean and organized front desk and lobby area Provide local information and recommendations to enhance the guest experience Follow all hotel policies and procedures, including safety and security guidelines Assist with light administrative tasks as needed If assigned to the morning shift, ensure the breakfast area is regularly stocked and clean during breakfast hours

Qualifications:

High school diploma or equivalent Previous front desk, hospitality, or customer service experience preferred Strong communication and problem-solving skills Ability to multitask and remain calm under pressure Basic computer and phone skills; familiarity with hotel software is a plus Reliable, punctual, and professional demeanor Flexibility to work weekends, holidays, and evening/morning shifts as needed

Benefits:

Competitive hourly pay Employee discounts on stays On-the-job training Friendly and supportive work environment Opportunities for advancement within the Best Western family Apply today and help us deliver memorable guest experiences at SureStay by Best Western Seaside!

Job Type:

Part-time Pay:

$17.25 per hour

Benefits:

Employee discount Flexible schedule Paid time off Ability to

Commute:

Seaside, CA 93955 (Required)

Work Location:

In person