Serenity Tax Services is looking for a receptionist who will be responsible for greeting our clients and delivering exceptional customer service. This position will be from 8:00am - 4:30pm Monday through Thursday in the off season (May through January) during tax season hours will be 8:00am - 8:00pm Monday through Saturday (February 1st through April 15th).

Responsibilities include the following:

• Answer and direct phone calls in a polite and friendly manner, answer questions & take detailed messages if needed.
• Welcome visitors in a warm and friendly manner.
• Maintain reception area and office in a clean and tidy manner at all times.
• Operate standard office equipment on a regular basis.
• Receive mail and/or deliveries; sort and distribute.
• Take inventory of supplies and restock as needed.
• Office filing & preparation of next day appointments (pulling files/cards).
• Prepare new client folders/files/cards as needed.
• Call and confirm next day appointments.
• Schedule client appointments daily using Outlook.
• Taking over the phone and in person payments.
• Assist clients coming in to sign/pick-up/pay for returns.
• Willing to perform out of office errands as needed.
• Dependable, punctual and professional attire are a must
• Starting pay is salary of $43,000 per year based on 1900 hrs annually

Job Type:

Full-time Base Pay:

From $23.00 per hour

Benefits:

401(k) matching Paid time off Professional development assistance Ability to

Commute:

Stockton, CA 95207 (Required)

Work Location:

In person