Nail Salon Receptionist Nails by Camila Borja Temecula, California Full time 32 to 40 hours per week $18 per hour Tuesday through Saturday About the Position Nails by Camila Borja is looking for a warm, polished, and dependable receptionist to be the welcoming face of our nail salon. This person will help create a smooth and elevated experience from the moment each client arrives until the moment they leave. The ideal candidate is friendly, confident, attentive, organized, and comfortable communicating with clients in person, over the phone, through text, and by email. The receptionist will also manage the salon's online appointment schedule, communicate with the team through our team app, and help ensure the daily schedule flows smoothly and efficiently. Responsibilities Welcome clients into the salon and confirm their name, appointment time, and scheduled service. Communicate with clients through the salon's intercom or phone system and provide access to the salon after verifying their appointment. Offer beverages and help clients feel comfortable while they wait for their service. Guide clients to the restroom and other appropriate areas of the salon. Manage the salon's online appointment schedule and keep client appointments accurate and organized. Monitor the daily schedule and communicate with the team to help ensure appointments flow smoothly and on time. Communicate with salon team members through the salon's team app regarding appointments, schedule changes, client updates, and daily operations. Answer appointment related text messages, phone calls, and emails in a friendly and professional manner. Schedule, reschedule, and confirm client appointments. Communicate availability, schedule changes, salon policies, and other appointment information clearly and professionally. Help clients select the appropriate service by learning and understanding the salon's service menu. Check clients out after their appointments and accurately process payments. Open and close the register and confirm that transactions are properly recorded. Help clients schedule or prebook their future appointments before leaving the salon. Maintain accurate client information, including contact details, appointment notes, and cards on file when required. Keep track of the salon's Google reviews and help ensure clients receive appropriate review requests. Prepare and provide salon supplied birthday gifts to eligible clients. Restock and maintain the beverage area throughout the day. Keep the reception area, entrance, and other client areas clean, organized, and presentable. Take photos of completed nail services when requested. Support the salon team with other general reception, scheduling, and client experience responsibilities as needed. Who We Are Looking For The right person for this position is: Warm, welcoming, and comfortable starting conversations with clients. Professional in appearance, communication, and behavior. Friendly and personable while respecting professional boundaries. Organized and able to manage appointments, messages, and client requests. Comfortable using online scheduling systems, team communication apps, email, and Google applications. Confident answering phone calls and communicating through text and email. Able to manage multiple responsibilities and remain calm when the salon is busy. Dependable, punctual, and consistent. Detail oriented and able to follow salon policies and procedures. Comfortable communicating with multiple team members throughout the day. Willing to learn the salon's services so they can confidently guide clients and answer common questions. Able to help maintain a smooth and organized appointment flow. Qualifications Customer service or receptionist experience is preferred. Salon, spa, hospitality, retail, or beauty industry experience is helpful but not required. Strong verbal and written communication skills are required. Basic computer, tablet, email, and online scheduling skills are required. Availability Tuesday through Saturday is required. Bilingual English and Spanish communication skills are a plus. What Success Looks Like A successful salon receptionist makes every client feel acknowledged, welcomed, and cared for. They keep the front of the salon organized, manage the online schedule carefully, communicate clearly with clients and the salon team, and support an efficient appointment flow. They understand that the receptionist sets the tone at the beginning of every appointment and provides the final impression when each client leaves. How to Apply Please submit your resume along with a short introduction explaining why you would be a great fit for this position. We would also love to hear about any previous customer service, reception, salon, spa, hospitality, scheduling, or client service experience you may have.

Pay:

$18.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Employee discount

Language:

Spanish (Preferred)

Work Location:

In person