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Ema Derma
Front Desk Receptionist
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
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Job Description
We are looking for a warm and highly organized Front Desk & Client Experience Coordinator to be the welcoming face of our spa. Our spa provides a clean, professional, and elevated environment where clients come to experience some of the best facials, advanced treatments, and newest technologies in skincare. In this role, you will play an essential part in creating an exceptional experience from the moment a client walks through our doors to the moment they leave. What You'll Do Welcome and warmly greet every client, creating a professional and inviting first impression. Manage appointments, scheduling, confirmations, and client communication. Coordinate closely with our estheticians and treatment providers to ensure the day runs smoothly. Help clients feel comfortable, informed, and cared for throughout their visit. Answer phone calls, texts, emails, and client questions with professionalism and enthusiasm. Maintain a clean, organized, and beautiful front desk and client-facing environment. Assist with client check-in and check-out and ensure a seamless experience. Help educate clients on our treatments, products, and newest technologies. Build genuine relationships with clients and encourage a high level of customer satisfaction. Support the team with daily operations and contribute to a positive, professional spa atmosphere. Who We're Looking For We are looking for someone who is: Friendly, polished, professional, and personable. Passionate about skincare, beauty, wellness, and exceptional customer service. Extremely organized and able to multitask in a busy environment. A strong communicator who enjoys working with both clients and a team. Detail-oriented and takes pride in maintaining a beautiful, clean environment. Confident, positive, and comfortable interacting with clients. Reliable, proactive, and someone who genuinely cares about creating an amazing client experience. If you love people, beauty, skincare, and creating an elevated experience for every client, we would love to meet you.