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OSVI Dermatology and Surgery Institute

Front Desk Coordinator

Career Insights for Receptionist

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What they do

A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.

$40,998 / year median in California

+4% projected growth

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Job Description

OSVI Dermatology and Surgery Institute seeks a bright, energetic, and highly organized individual with a passion for exceptional customer service. OSVI Dermatology and Surgery Institute is a thriving medical and aesthetic dermatology practice, and it prides itself on a positive and supportive environment for patients and the team.
About OSVI Dermatology and Surgery Institute:
OSVI is dedicated to delivering high-quality medical aesthetic and cosmetic dermatology care, and building lasting relationships with patients to empower them to feel confident and beautiful in their skin. The team utilizes the latest technologies and procedures to achieve optimal results for patients.
Responsibilities:
The Front Desk Coordinator is the welcoming face of the practice, ensuring every patient's experience is seamless and positive. Enhance the
Patient Experience:
Greet patients, manage check-in and check-out, verify insurance, and collect payments while providing clear instructions and a friendly demeanor.
Provide Knowledgeable Support:
Confidently answer phone and walk-in inquiries about services, procedures, and skincare products, educating patients and promoting offerings. Manage the
Flow:
Efficiently schedule appointments using the EMR system and handle administrative tasks, including processing forms and maintaining a tidy reception area.
Maintain Confidentiality:
Adhere to all HIPAA regulations, maintaining patient privacy and confidentiality with professionalism. Contribute to a
Positive Culture:
Collaborate with the team to create a supportive and enjoyable atmosphere.
Qualifications:
Customer service experience in a medical environment is required. Strong computer skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. A high school diploma or equivalent is required (Associate's Degree preferred).
Skills and Experience:
Experience:
Minimum of two years of customer service experience in a medical environment is required. Strong computer skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Why Work at OSVI?
Competitive Pay:
The position offers $20.00 - $23.00 per hour.
Comprehensive Benefits:
The practice offers a robust benefits package including: 401(k) Dental insurance Vision coverage Health insurance Employee discounts on medical and cosmetic procedures, and skincare products On-the-job training for continuous learning and growth Paid time off (Vacation and sick leave). Opportunity in a
Growing Specialty:
Join a dynamic team in the evolving field of dermatology.
Supportive Work Environment:
Experience a positive and collaborative atmosphere, allowing the building of meaningful relationships with patients and colleagues.
Work-Life Balance:
Enjoy a full-time, Monday-Friday, 8-hour day shift schedule. If you are ready to make a significant impact and grow your career with a thriving and patient-focused practice, apply today. Become a vital part of OSVI Dermatology and Surgery Institute's mission to provide exceptional care and help patients look and feel their best. We would love for you to join our team if you are a dedicated, professional, and team-oriented person with a great attitude!
Job Type:
Full-time Pay:
$20.00 - $23.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Health Insurance