Front Desk Receptionist Walnut Creek Audiology Corp. Walnut Creek, CA Job Details Part-time | Full-time $18 - $25 an hour 3 hours ago Benefits Paid time off On-the-job training Employee discount Paid orientation Opportunities for advancement Paid sick time Qualifications Customer communication Multitasking Interpersonal skills Filing Attention to detail Organizational skills Full Job Description Overview We are seeking a warm and organized Front Desk Receptionist to join our team. This pivotal role serves as the first point of contact for our patients, ensuring a welcoming and knowledgeable experience. The ideal candidate possesses strong communication skills, attention to detail, and a desire to learn and grow. Familiarity with medical coding/ billing, scheduling, and patient care is highly desirable. This role will work out of both Walnut Creek and Danville locations and must have reliable means of transportation between clinics. Responsibilities Greet patients and visitors warmly, providing assistance as needed. Take incoming calls and triage appointments. Schedule appointments and maintain an efficient patient flow. Collect patient information and ensure accurate documentation in the electronic health record system (SUNO). Review documentation for accuracy, upload documentation to patient files, ensure all paperwork is complete. Assist with medical administrative support tasks, including filing and maintaining patient records. Communicate with insurance companies to gather benefit information, file claims, and finalize bills with patients. Coordinate communication between patients and medical staff to ensure seamless operations within the clinic. Handle inquiries regarding services offered and provide information about clinic policies. Organize and maintain a clean lobby and patient areas Experience Previous experience as a Medical Receptionist or in a similar role is required. Familiarity with medical coding practices, specifically ICD-10, is a plus. Experience with electronic health record systems such as SUNO is highly desirable but experience with other EHR's is required. Strong organizational skills with the ability to manage multiple tasks efficiently. Excellent verbal and written communication skills to interact effectively with patients and healthcare professionals. A background in healthcare settings such as clinics or hospitals is required. Join our team as a Front Desk Receptionist where you can contribute to providing exceptional patient care while developing your skills in a supportive environment.

Pay:

$18.00 - $25.00 per hour

Benefits:

Employee discount On-the-job training Opportunities for advancement Paid orientation Paid sick time Paid time off

Experience:

Front Dest receptionist: 2 years (Required)

Work Location:

In person