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WV
Walnut Valley Senior Living
Front Desk Receptionist
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Based on California data
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What they do
A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
$40,998 / year median in California
+4% projected growth
Job Description
Job Summary We are seeking an energetic and highly organized Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude, technical proficiency, and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team. Duties Greet visitors, clients, and vendors warmly and professionally, ensuring a positive first impression. Manage multi-line phone systems efficiently, directing calls and taking messages accurately. Handle incoming correspondence via email and phone, providing prompt support or routing inquiries appropriately. Maintain appointment calendars and schedule meetings using Microsoft Office tools such as Outlook or similar software. Perform data entry tasks with high accuracy using spreadsheets and productivity software like Word and Excel. Support office management activities including filing, organizing documents, and maintaining office supplies inventory. Utilize computer skills to update records as needed. Assist with clerical tasks such as photocopying, scanning, and preparing documents for meetings or client files. Ensure phone etiquette standards are upheld at all times, providing excellent customer support and client communication. Support administrative functions by managing calendar appointments, organizing files, and assisting with personal assistant duties when required. Experience Proven office experience or administrative background with a focus on front desk responsibilities. Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with productivity software. Experience with multi-line phone systems and excellent phone etiquette skills. Bilingual abilities are highly desirable to effectively communicate with diverse clients and visitors. Demonstrated organizational skills with the ability to manage time efficiently in a fast-paced environment. Customer service experience that highlights professionalism, patience, and effective communication skills. Familiarity with clerical tasks such as filing, data entry, and document management is preferred. Ability to handle confidential information discreetly while maintaining accuracy in data entry and record keeping. Join us in creating a welcoming environment where professionalism meets efficiency! This role offers an engaging work atmosphere where your organizational talents will shine while supporting our team's success through exceptional front desk management and administrative excellence.