Overview We are seeking a welcoming, organized, and detail-oriented Office Receptionist to serve as the face of our landscaping company. This role is responsible for handling the front desk operations , incoming communications, assisting with administrative tasks and supports office staff, handles internal mail distribution, and maintains office inventory. Additionally, this position plays a crucial supporting role for our Human Resources department by assisting walk-in applicants and providing essential administrative support across various company departments.

Duties & Responsibilities Front Desk & Communication Phone Management:

Answer, screen, and direct external phone calls professionally, providing accurate company information or routing callers to the appropriate staff members.

Visitor Greeting:

Welcome clients, vendors, contractors, and visitors with professional and friendly demeanor, ensuring all guests sign in and follow safety protocols.

Inquiries Handling:

Address general inquiries about landscaping services or office locations in person, via phone, or through email.

Human Resources Support Applicant Assistance:

Greet walk-in job applicants, guide them through completing job applications, and review submissions for completeness.

Initial Screening:

Conduct basic initial intake for walk-ins, collecting resumes and forwarding qualified candidates to the HR team.

Onboarding Support:

Assist HR with preparing new-hire packets, organizing personnel files, and scheduling interviews.

Inventory & Office Administration Supply Management:

Monitor and maintain inventory levels for office supplies, breakroom commodities, and safety gear, placing orders as needed while staying within budget.

Mail-Delivery Handling:

Sort, pick up, and internally distribute incoming mail, packages, and inter-office documents daily. Outgoing mail preparation included.

Mail-External:

This position will occasionally commute to the post office or shipping logistic companies like FedEx or UPS with own vehicle.

Cross-Department Support:

Provide general administrative assistance with operations, project management, and estimating teams (e.g., data entry, filing, copying, document formatting).

Facility Coordination:

Maintain a clean, professional, and organized reception area, conference rooms, and common office spaces. Coordinate with vendors for office equipment maintenance (copiers, printers, phone systems, IT).

Landscaping-Specific Professional Duties Client Intake & Logging:

Receive inbound project inquiries and service requests, logging client contact information and project details into the company project management software.

Vendor Check-In:

Manage compliance tracking for visiting temporary landscape workers (e.g., verifying insurance certificates or signing in visitors per safety regulations).

Safety:

responsible for distributing safety documentation to personnel and filing safety topics weekly. Attendance & Punctuality

• Reliable and punctual attendance is essential for this role to ensure front desk is always covered.
• Arrive at the front desk promptly at the official start of business hours.
• Maintain consistent and dependable daily attendance during assigned shifts.
• Ensure front desk coverage is arranged before stepping away. Required Qualifications

Experience:

1 to 3 years of administrative, receptionist, or customer service experience (experience in construction, landscaping, or a trade industry is a plus).

• Friendly, outgoing and customer-focused personality.
• Ability to multitask and stay organized in a fast-paced environment.
• Team oriented mindset with a willingness to help wherever needed.

Education:

High school diploma or equivalent; associate degree in business administration or HR is preferred.

Communication:

Exceptional verbal and written communication skills with a professional, warm phone etiquette.

Tech-Savvy:

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to quickly learn industry-specific scheduling or CRM software.

Organizational Skills:

Excellent multitasking abilities, time management, and attention to detail in a fast-paced environment.

Bilingual:

Bilingual in English/Spanish.

Work Environment:

• 40+ hours per week; Variable Snow hours
• Primarily an indoor office environment sitting at a front desk.
• Ability to operate standard office equipment (computers, multi-line phones, copiers).
• Lifting of packages, office supplies, or inventory items (up to 35 pounds).
• Noise levels in the office workplace are occasionally high.

Pay:

$25.00 - $26.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person