Front Desk Receptionist/Office Assistant Gateway Natural Medicine & Diagnostic Center Berthoud, CO Job Details Full-time $20 - $26 an hour 23 hours ago Benefits Paid time off Qualifications Customer communication Customer service English Full Job Description Office Receptionist Position- Available Immediately Join our growing medical practice as a Front Desk Receptionist! You'll be the first face our patients see and the glue that keeps our front office running smoothly — working closely with our providers and staff to make sure every patient gets an outstanding experience.

What makes us different:

we don't bill insurance. As a self-pay practice, our whole team gets to focus on the patient in front of us instead of paperwork and payer disputes. We've been in business for over 30 years, and we work hard to keep a fun, family-first culture — while still taking great patient care seriously. Schedule 25-30 hours/week, transitioning into a Full Time Position Saturdays (half day) required What You'll Do Greet patients and manage check-in / check-out Collect payment and walk patients through billing/payment options Maintain accurate patient billing and collection records Keep communication open across the front office and clinical staff Flag trends, recurring issues, or patient feedback to leadership Follow all safety policies and procedures, and support a culture of quality care and great customer service Take on other duties as needed to support the team What We're Looking For Experience 2+ years in a healthcare setting, OR 2+ years in retail/customer-facing sales Skills & Qualities Strong customer service background — this is a must Working knowledge of basic medical terminology Detail-oriented, professional, organized, and reliable Comfortable managing priorities and supporting the flow of a busy front office Clear, professional written and verbal communication skills in English Comfortable with basic math and problem-solving Proficient with Microsoft Word, Excel, and email platforms (e.g., Gmail) General understanding of HIPAA guidelines and applicable state/federal regulations Dependable and reliable Why You'll Love It Here A supportive, family-style team culture A practice where you focus on patients, not insurance battles In-office benefits and paid time off Room to grow with a well-established, rapidly growing office Ready to join our team? Apply today!

Job Type:

Full-time Pay:

$20.00 - $26.00 per hour Application Question(s): Are you able to work Saturdays?

Experience:

Customer service: 2 years (Preferred)

Language:

English (Required)

Location:

Berthoud, CO 80513 (Preferred)

Work Location:

In person