The Luxe Room is seeking a warm, organized, and detail-oriented Front Desk Administrative / Receptionist to join our Boulder team. This role is the welcoming face of our clinic, ensuring that every patient experience, from the first phone call to check-out, is seamless and elevated. This is an exciting opportunity to work in a growing luxury, patient-centered & provider-owned medical aesthetics environment that values natural results, advanced techniques, and a collaborative, supportive team culture. About The Luxe Room The Luxe Room is a multi-location medical aesthetics clinic with a strong reputation for innovation, integrity, and outstanding results. We offer a curated range of injectable and skin services performed by experienced providers and are committed to maintaining a workplace that is as supportive and elevated as the experience we provide our patients. What We Offer Our Team Competitive hourly pay with opportunities for performance-based bonuses Paid time off, sick pay, and select public holiday paid days off (for eligible team members) Health, dental, vision, and life insurance for full-time staff 401(k) with 6% company match Generous staff treatment and product discounts Paid training and ongoing professional development A beautiful, professionally designed clinic environment

Schedule & Compensation Status:

Full-time Shifts:

Primarily 7.5-8 hours (8:30 AM - 5:00 or 6:00 PM) Average of one late evening shift (until 8 PM) per week Two Saturday shifts per month (4-6 hours each) Occasional participation in local marketing events or mission-driven company projects Role Responsibilities Greet and check in patients with professionalism and warmth Manage check-out, payments, and patient paperwork Answer phones, respond to emails/texts, and book appointments using our EMR system Proactively optimize the daily schedule to maintain smooth clinic flow Maintain a clean and inviting reception area and complete opening/closing duties Develop a solid understanding of treatments and products (training provided) to educate patients and support sales when appropriate Assist with light administrative projects and local marketing events as needed Qualifications High school diploma or equivalent (required) Minimum 1 year of front-desk, customer service, or administrative experience Strong verbal and written communication skills Comfortable learning booking software and multitasking in a fast-paced environment Preferred but not required Previous experience in a high-end medical spa, cosmetic clinic, or luxury hospitality setting Ability to start soon The Right Candidate Will Be Friendly, polished, and customer-care focused Highly reliable and punctual Naturally collaborative and a true team player Resourceful and proactive—anticipating the needs of patients and clinic operations Calm and professional under pressure, with keen attention to detail Want to know what it's like to work at TLR? Check out a "Day in the Life" https://www.instagram.com/reel/DO6NyUcjSgY/?igsh=bXJsczJuZ2lrODJl How to Apply Please submit both a resume and a non-generic cover letter. Applications without a cover letter will not be considered.

Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person