Front Desk Receptionist Healing Solutions Inc. Broomfield, CO Job Details Part-time $17 - $18 an hour 1 hour ago Benefits Paid time off Free massages 401(k) matching Employee discount Qualifications Microsoft Word Computer operation Google Docs Computer literacy Spreadsheets Word embeddings Attention to detail Marketing Customer data entry Full Job Description Customer Care Specialist - Part-Time Healing Solutions Inc. |
Broomfield, CO Pay:
$17.00-$18.00 per hour
Schedule:
Approximately 10 hours per week
Tuesday & Thursday:
4:00 PM-9:00 PM Join Our Small but Mighty Team Healing Solutions Inc. is a locally owned Medical and Therapeutic Massage & Wellness Center in Broomfield, Colorado. We help people reduce pain, improve movement, and feel better in their everyday lives.
Our philosophy is simple:
"You're not just a body—you are
SOMEBODY!
" Healing Solutions Inc. is owned by a massage therapist who has intentionally created a professional, supportive, peaceful, and fun work environment for both our clients and our team. We are a small but mighty business with a BIG goal: to make a positive difference in the lives of the people we serve. We believe that pain-free people can make better choices, enjoy life more, and have a positive impact on their families and communities. We are looking for a Customer Care Specialist (CCS) who is friendly, dependable, organized, comfortable talking with people, and excited to grow with a small business. This is not a position where you simply sit behind a front desk. You will play an important role in creating an exceptional client experience and helping our office run smoothly. Who Will Do Well in This Role? You may be a great fit if you: Genuinely enjoy helping and interacting with people Have a warm, friendly, and professional personality Are dependable and show up when you say you will Are organized and pay attention to details Are comfortable answering phones and speaking with clients Can confidently discuss our services and help clients schedule the care they need Can work independently and take initiative Handle change well and can adjust when priorities shift Enjoy being part of a small, close-knit team Are comfortable learning new systems and procedures Look for things that need to be done instead of waiting to be asked Want to contribute ideas and grow with the company Customer Care Responsibilities Your responsibilities will include: Greeting and checking clients in and out Processing client payments Answering incoming phone calls Scheduling and rescheduling client appointments Helping clients understand our services and available appointment options Entering and processing retail product sales Preparing and handing out client bags Writing and mailing client postcards Completing in-house laundry Performing light office cleaning to help keep the space clean, organized, and welcoming Keeping the front desk and client areas organized and welcoming Assisting therapists and team members with daily office needs Completing evening closing procedures and helping ensure the office is secure Wellness Services Our Customer Care Specialist also helps coordinate several of our wellness services. Training will be provided.
Responsibilities may include:
Preparing clients for infrared sauna sessions Turning on the sauna and explaining how the session works Preparing ion foot detox sessions Setting up and cleaning foot detox equipment Checking on clients during their sessions Explaining the general foot detox session process to clients Events & Marketing Healing Solutions Inc. participates in community, networking, and in-office events.
You may occasionally help with:
Setting up tables, chairs, displays, and event materials Checking guests in for events Working Healing Solutions Inc. marketing or networking events Supporting special in-office events Attending team meetings and team-building events Physical Requirements This position requires the ability to: Move tables and chairs when preparing for events Bend, reach, and move around the office throughout the shift Lift and carry up to 25 pounds Complete laundry, light office cleaning, and event setup tasks Computer & Office Skills Basic computer skills are required, including familiarity with: Google Docs Microsoft Word Microsoft Excel Email Basic data entry Experience with scheduling software is helpful but not required . We will train the right person on our systems. Neat, legible handwriting and strong attention to detail are important. What We Offer $17.00-$18.00 per hour Performance bonus opportunities Employee discounts Quarterly massage and/or wellness services Training on our services and systems Supportive, therapist-owned workplace Small-team environment where your ideas and contributions matter Opportunity to grow as Healing Solutions Inc. grows Our Culture We want our office to reflect care, professionalism, growth, fun, and joy.
Our team values:
Kindness Clear communication Respect and clarity Open-mindedness and flexibility Being the expert Heart-centered care Taking ownership of your responsibilities Following through and finishing what you start Helping each other succeed We are looking for someone who doesn't just want a job , but wants to be an important part of a growing local business and the experience we create for our clients. Required Schedule Applicants must be consistently available:
Tuesday:
4:00 PM-9:00
PM Thursday:
4:00 PM-9:00 PM Approximately 10 hours per week. Because this position is responsible for helping close the office, reliable evening availability is required. Employment is contingent upon completion of applicable pre-employment screening. If you are dependable, positive, organized, enjoy helping people, and want to be part of a small but mighty team making a BIG difference , we'd love to hear from you.
Pay:
$17.00 - $18.00 per hour Expected hours: 10.0 per week