Front Desk Coordinator Kibo Eyecare Glastonbury, CT Job Details Full-time $18

• $22 an hour 7 hours ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Optical experience Interpersonal skills Triage Medical scheduling Attention to detail Full Job Description Front Desk Coordinator Needed
• You're the first Hello!

Kibo Eyecare is an established, independent optometry practice in Glastonbury. Our patients are used to a 5-star experience, and that experience starts at the front desk. We're looking for someone organized, warm, and steady under pressure to join our team. Medical office or eye care experience is preferred, but not required. We're happy to train the right person.

WHAT YOU'LL DO

• Greet patients and make them feel welcome, at ease, and well cared for
• Answer calls and resolve what the caller needs: scheduling, rescheduling, questions, and concerns
• Manage the schedule, protecting appointment blocks and triaging urgent needs so the doctors' time is used well
• Check patients in and out, verify insurance, and collect payments
• Prepare charts and keep patient records accurate and up to date
• Order and track contact lens supplies
• Open and close the office
• Help plan occasional special events

WHO YOU ARE

• Friendly and calm, even when the phones are ringing and the lobby is full

• Reliable:

  you do what you say you'll do
• Detail-oriented and organized, and it shows in your work
• A clear, professional communicator in person, on the phone, and in writing
• Comfortable with technology and willing to learn new systems (experience with Eyefinity is a plus)
• A problem solver with good judgment who listens first
• A team player who takes pride in the whole practice's success

WHAT WE OFFER

(upon eligibility)

• Healthcare and generous in-house vision benefits
• IRA savings plan with employer match
• PTO and paid holidays
• A supportive, professional team that values your work

Job Type:

Full-time Pay:

$18.00

• $22.00 per hour Expected hours: 40.0
• 42.

0 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Ability to

Commute:

Glastonbury, CT 06033 (Required) Ability to

Relocate:

Glastonbury, CT 06033: Relocate before starting work (Required)

Work Location:

In person